- contact@zarinacrm.ae
- +971 58 987 5377
Automation. Forecasting. Control.
Zarina CRM is not just a simple tool for managing customer relationships, but a complete solution that optimizes every aspect of your business. Installed on your own server, it provides full control over data security and eliminates dependency on third-party providers. It offers customer and document management, report generation, and lead and offer creation, as well as automation and follow-up messaging.
Boost Your Efficiency with Zarina CRM Dubai, UAE
Simplify your sales, manage clients effortlessly, and automate your daily tasks — all with one smart, integrated CRM platform designed for businesses in Dubai, Abu Dhabi, and across the UAE.
Dashboard
Real-time visualization of key performance indicators such as total leads, sent offers, payments, and tasks. Predictable actions with Zarina CRM Dubai.
Client Management
Organize and track client relationships while optimizing your sales and communication processes. Manage data quickly and efficiently.
Client Profile
Gather all essential client information in one place — contact details, documents, conversation history, sent offers, and transactions.
Lead Management
Create, track, and efficiently manage leads to improve your sales team’s performance and convert more leads into active clients.
Offer Management
Simplify the creation and tracking of offers to boost conversion rates. Monitor progress and optimize your sales proposals easily with Zarina CRM Dubai, UAE.
Product Catalog
Keep all your products and services organized in one place — names, prices, and details — enabling automatic completion in leads, offers, and generated documents.
E-commerce Orders
Automatically import orders from connected online stores — no manual actions needed. All information is centralized in Zarina CRM for fast processing.
Billing Management
Easily track and control all incoming payments. View statuses, client details, and financial summaries in one place for a complete financial overview.
PDF Generator
Create repetitive documents in seconds without extra effort. The automated module eliminates manual, time-consuming tasks, ensuring speed and consistency.
Documentation
Instantly publish important information about warranties, procedures, or files directly from the CRM — no technical knowledge required.
1-Click Invoicing
Issue invoices instantly with a single click through direct integration with SmartBill, Oblio, or FGO. Enjoy fast, accurate, and fully automated billing without effort.
Automated Reviews
Automatically send follow-up messages after completed or lost orders to collect real customer reviews. Quickly gain authentic feedback and full visibility.
Notification Center
Stay informed about everything that matters from a single hub — reminders, lead transfers, due dates, and critical events — all under your full control.
Smart Reminders
Schedule reminders for any important activity. At the set date and time, receive pop-up alerts and notifications in the Notification Center so you never miss a task.
Follow-Up System
Fully automate the follow-up process. Send personalized emails to clients automatically based on previous interactions and activities.
Tasks & Activities
Create and track tasks for each agent. Manage assignments efficiently to improve organization and team performance.
Detailed Reports
Monitor lead progress over time with clear, data-driven insights. Evaluate campaign results and measure team performance.
Activity Calendar
Plan and organize activities with ease. Schedule meetings, calls, and important events in an intuitive, smart calendar.
File management
Manage client-related documents such as contracts, offers, and PDFs — all searchable and easily accessible in one place.
Support Tickets
Create and track support tickets effortlessly. Handle client requests and issues quickly with organized, structured ticket management.
Smart Search – Instantly Find What You Need
Zarina Sales CRM includes an advanced intelligent search system that gives you instant access to the information you need — whether it’s leads, clients, offers, invoices, or tasks.
Just type a few letters from a client’s name or an offer title, and the system will automatically display accurate, relevant results — no need to scroll through endless lists or pages.
Practical Example: When you start typing a lead’s name, the CRM automatically scans all modules — Clients, Leads, Offers, Payments, and Tasks — and instantly displays the right result.
This smart search feature saves you valuable time, reduces errors, and gives you a complete overview of every client’s history and activities. Everything you need is just one click away.
Lead Transfer – Fast Collaboration Between Sales Team Members
When a lead is better suited for another colleague, you can transfer it quickly and easily without losing any important information. The full history remains visible — from messages and notes to offers and related actions.
Step 1: Go to the “Transfer Lead” section.
Step 2: Select the team member you want to assign the lead to.
Step 3: Click “Transfer” — the system will automatically move the lead along with all associated data.
Automatic Notifications
After the transfer, your colleague immediately receives a notification in the CRM and an email with all the details. The lead is taken over without delay, and you can always track its status from your account.
Why It Matters
Team communication becomes clearer, leads are managed accurately and on time, and every sales agent knows exactly what to do. This ensures your sales team stays perfectly synchronized — with no confusion or lost information.
Sales Reports – Comprehensive Analysis for Clear Decisions
Zarina Sales CRM provides a complete suite of dynamic reports designed to track team performance and sales growth. All reports are updated in real time, helping you clearly see where opportunities are lost, which campaigns bring the best leads, and which agents achieve top results.
Available Report Types
Lead Progress Report – Analyze how leads move through each sales stage and identify key conversion points.
Lead Value Report – View the total potential value of active leads and prioritize the most profitable opportunities.
Lead Source Report – Discover which channels (Google, Facebook, referrals, etc.) bring the most valuable leads.
Sales Opportunity Report – Estimate conversion probability based on historical data and agent performance.
Lost Leads Report – Review the reasons behind lost leads and optimize your sales process.
Offer Progress Report – Track the evolution of sent offers, from the first proposal to successful payment.
Offer Conversion Report – Measure the conversion rate of offers into signed contracts and actual payments.
Top Products / Services Report – Identify the products and services that generate the most sales.
Team Performance Report – Evaluate each agent’s activity: managed leads, sent offers, and closed deals.
Payments & Status Report – Monitor payments from accepted offers and check the status of each transaction.
Sales Status Overview – Get a clear view of current sales: new leads, active offers, negotiations, and finalized contracts.
Through these reports, you can quickly assess team performance, the effectiveness of sales channels, and your real growth potential. Zarina Sales CRM transforms daily data into clear, actionable insights for smarter business decisions across Dubai, Abu Dhabi, and the UAE.
Auto-Fill – Fast, Accurate, and Error-Free
With Zarina Sales CRM, filling in data becomes a matter of seconds. When you start entering a new lead or offer, the system automatically searches the database and provides instant suggestions by name, company, or tax ID.
Select the desired client, and all essential information — contact details, address, tax code, and company name — is filled in automatically, without extra effort. Everything is synchronized, accurate, and ready for the next step in your sales process.
This feature saves valuable time, eliminates manual entry errors, and keeps your database clean and reliable. Every lead and offer is completed correctly from the start, allowing your sales team to move faster from prospect to client across Dubai, Abu Dhabi, and the UAE.
Efficient Time Management with Smart Reminders
With Zarina Sales CRM, you’ll never miss an important opportunity again. You can easily set personalized reminders for every stage of the sales process — leads, offers, calls, meetings, or payments — and the system automatically notifies you at the right time.
Each sales agent receives clear, actionable alerts directly in the CRM or via email, ensuring that everything happens on time and without confusion. No more forgotten leads, unsent offers, or unattended clients.
These smart reminders help you prioritize daily activities and maintain a clear overview of the entire sales process. The result is an organized workflow, a more productive team, and better client service — all with minimal effort and maximum efficiency across Dubai, Abu Dhabi, Sharjah, Ajman, Ras Al Khaimah, Fujairah, and the entire United Arab Emirates (UAE).
Unlimited User Access – No Restrictions, No Hidden Costs
With Zarina CRM, your team can grow without limits. Whether you have a single sales agent or an extensive network of branches, each team member can have their own CRM account with personalized roles and permissions.
The system allows you to instantly add new users who can access only the information relevant to their role, maintaining both data security and organization. Everything is managed directly from the CRM interface — no complex setups or extra costs.
This flexibility keeps your business scalable and efficient. Your team expands without barriers, collaboration becomes smoother, and productivity increases with every new user added — across Dubai, Abu Dhabi, Sharjah, Ajman, Ras Al Khaimah, Fujairah, and throughout the entire United Arab Emirates (UAE).
Want Your Sales CRM to Work Exactly the Way Your Team Does?
Optimize Your Business and Processes
Enhance your team’s performance and streamline your workflows with Zarina CRM Dubai.