CRM Software Pricing Dubai | One-Time Licence from $2,900

Packages

3 packages, fitted to your company’s needs

One CRM, installed on your own server. Prices are paid once. Each package includes everything in the one before it.

Prices are set in US dollars. Dirham amounts are indicative, converted at the fixed peg of 1 USD = 3.6725 AED.

START

For teams that want a working CRM, not an IT project.

$2,900

≈ AED 10,650

One-time payment
3 months of updates and support included

For the whole company, not per user

Order

≈ $81/month over 3 yearsi

Clients, contacts, pipelineleads and sales by stage
Quotes and document generationfrom your own templates
Tasks, calendar, reminderssynced with Google Calendar and Outlook
SMS text messagesnotifications and campaigns, through your SMS provider
Roles, permissions, two-factor sign-ininterface in 15 languages, including Arabic
Full brandingyour logo and colours, in the app and on documents
Electronic signature on quotes
Orders from online stores and marketplacesWooCommerce, PrestaShop, Shopify, Amazon.ae, noon
Multiple currenciesAED by default
Data protection toolsexport, deletion on request, consent records
Implementation and client list migration
Video guides for your teamfull library, to rewatch any time

Enterprise

Several companies in one installation, custom development, a negotiated SLA, installation on your own infrastructure and source code in escrow.

Talk to us by email

What each package includes

The number of users is not in the table because it does not change: it is unlimited in every package.

What is included	START	PRO	BUSINESS
Sales and quoting
Sales pipeline	✓	✓	✓
Quotes and document generation	✓	✓	✓
Tracked web quote (see when it was opened)	—	✓	✓
Electronic signature on quotes	✓	✓	✓
Central files and documentation	✓	✓	✓
Custom fields	✓	✓	✓
Data import and export	Excel, CSV, PDF	Excel, CSV, PDF	Excel, CSV, PDF
Clients and relationships
Clients and contacts	✓	✓	✓
Lead management	✓	✓	✓
Partners and suppliers	✓	✓	✓
Smart reminders, including renewals and expiries	✓	✓	✓
Contracts generated from templates	✓	✓	✓
Review automation	✓	✓	✓
Support, tickets and client portal	—	✓	✓
Satisfaction surveys	—	✓	✓
Invoicing and payments
Invoicing, collections and payments	—	✓	✓
UAE e-invoicing (PINT-AE)i	—	✓	✓
Accounting and ASP connectors	—	Wafeq, Zoho Books, ClearTax, TallyPrime, Pagero	Wafeq, Zoho Books, ClearTax, TallyPrime, Pagero
Online payment on invoice or quote	—	Stripe, PayPal	Stripe, PayPal
Purchasing and suppliers	—	✓	✓
Subscriptions and recurring invoicing	—	✓	✓
Budgets and expenses	—	✓	✓
VAT rates 5% and 0%	✓	✓	✓
Multiple currencies, AED by default	✓	✓	✓
Operations and team
Activity calendar and task management	✓	✓	✓
Google Calendar and Outlook sync	✓	✓	✓
Projects	—	✓	✓
Service and field jobs	—	✓	✓
Orders from online stores and marketplacesi	✓	✓	✓
Stock and inventory	—	✓	✓
Online orders and their automation	—	✓	✓
Courier waybillsi	—	✓	✓
Modules of your editioni	—	✓	✓
Events and registrations	—	—	✓
HR, attendance, recruitment and careers	—	—	✓
WPS payroll file and end-of-service gratuityi	—	—	✓
Communication and integrations
Email, templates and notification centre	✓	✓	✓
SMS text messages	✓	✓	✓
Form builder	✓	✓	✓
Interface in 15 languages, including Arabic	✓	✓	✓
WhatsApp Business, Messenger, Instagram	—	✓	✓
Zoom and Google Meet video meetings	—	✓	✓
Email marketingi	—	✓	✓
Integrated telephony (calls from the CRM)i	—	—	✓
Connectors, API and webhooksi	—	—	✓
Reports and intelligence
Interactive dashboard	✓	✓	✓
Reports and statistics	Basic	Advanced	Advanced
Scheduled reports by email	—	✓	✓
Targets and commissions per agent	—	✓	✓
Follow-up and lead automation	—	✓	✓
Zarina SMART (artificial intelligence)i	—	—	✓
Field app (PWA)i	—	—	✓
Customisation, security and data
Users, roles, permissions	Unlimited	Unlimited	Unlimited
Clients, invoices and documents stored	Unlimited	Unlimited	Unlimited
Custom document templates	10	50	Unlimited
Branding in the app and on documents	Full	Full	Full, plus a portal on your company domain
Connected mailboxes	2	5	Unlimited
Two-factor sign-in	✓	✓	✓
Data protection tools (PDPL)	✓	✓	✓
Activity log (who changed what)	—	✓	✓
Automatic backup configured	—	✓	Yes, with assisted restore
Implementation and support
Installation timei	3 days	3 days	3 days
Configuration on your company's workflowi	Included	Included	Included
Custom development hours includedi	—	4	12
Data migration	Client list	Full	Full
Video guide library	✓	✓	✓
Video guides on your company's processes	—	3	10
Written manual for new staff	—	—	✓
Catalogue integrations included	—	3	8
Companies in the same installation	1	1	up to 3
Separate test instancei	—	—	✓
Technical warranty	6 months	6 months	6 months
Updates and support included	3 months	6 months	12 months
Response time	0 – 48 business hours	0 – 24 business hours	0 – 8 business hours

Cost calculator

What it costs you NOT to have Zarina CRM

A monthly per-user subscription never stops: you pay it every month, it grows with every new employee and, at the end, you are left with nothing. The lifetime licence is paid once. Move the two sliders to your team’s real size and see the difference over 36 months.

Number of users 10 Monthly cost per user, in US dollars $35

If you pay a flat subscription, divide the monthly amount by the number of users. If you do not use a system yet, leave the default values: they are typical cloud platform rates.

Monthly subscription, 36 months —

Zarina CRM lifetime licence $3,480

What you lose over three years with the subscription

—

The calculation covers the licence only, not hosting. The licence price does not change when you add users. At the end, the licence remains an asset of the company.

Request a quote Packages and pricing

Commercial comparison

Two licensing models and their consequences over time

The same need, two ways of paying for it. The difference does not show in the first month, it shows in the third year.

Lifetime licence

A predictable cost, paid onceThe amount is known at signature and does not change, neither when the team grows nor years later.

The data stays with youThe platform is installed on your company’s infrastructure, and access does not depend on an active contract.

It becomes an asset on your booksThe licence is depreciated in your accounts and stays with the company; it is not a cost that restarts every month.

Adapted to your own workflowStages, documents and reports are configured around the way you work, not the other way round.

A monthly subscription per user

The cost grows with the teamEvery new employee adds a permanent monthly amount, and the budget becomes hard to forecast.

The data sits with the vendorExporting when the subscription ends is possible, but the operational history stays hard to reconstruct.

The payments never stopAfter three years you have paid two or three times the value of a perpetual licence, and you are left with nothing.

Limited customisationChanges depend on the vendor’s roadmap and on the subscription tier you are on.

What the price covers

Included in the price, whichever package you pick

The licence price does not only cover access to the platform. Below is the full list of what the standard implementation includes, with no costs appearing along the way.

Installation on your own subdomain In the form crm.yourcompany.ae, on your company’s infrastructure or on the hosting you choose, with an SSL certificate and backups.
Migration of existing data Clients, products, contracts and history, taken over from your current files, in the format they are in.
Configuration to your workflow Stages, fields, roles, document numbering and the templates for quotes, invoices and service reports.
Video guides for your team A full library of video guides to rewatch any time, guidance by email at go-live and, in BUSINESS, a written manual for your configuration.
Unlimited users, forever The price does not change when you add employees, locations or departments.
6 months of technical warranty Remediation of any error or inconsistency that appears in operation, at no extra cost, on a simple report to technical support.

Transparency

What is not in the price and is paid separately

We would rather say it before the contract than on a first unexpected invoice.

Web hosting

The platform runs on your own server or on hosting of your choice. If you do not have one, the setup is included and you pay the hosting subscription directly to the provider.

Usage of external services

SMS, WhatsApp Business, the phone exchange and the API key for artificial intelligence are paid directly to the providers, at list price. We do not act as an intermediary and we add no margin.

Modules released later

Modules developed after your purchase are not part of the licence you bought. They are quoted separately if you want them.

Developments specific to your company

Automations or functions that do not exist in the platform are quoted separately, against a written requirement. New reports, by contrast, are developed at no cost if you send us the calculation logic.

Frequently asked questions

Frequently asked questions about the price and the licensing of a CRM

Answers to what we are asked most often before a contract: recurring costs, the differences between packages, hosting and ownership of the data.

What does a CRM system cost in the UAE?

Cloud platforms charge between $30 and $95 per user per month, so a team of ten lands between $3,600 and $11,400 a year, recurring. Zarina CRM costs between $2,900 and $4,640, depending on the package, paid once, with unlimited users. The difference grows with every year of use.

Is the price the same for every field of activity?

Yes. The price of the 3 packages is the same whatever the field. For sectors with needs of their own — medical, construction, real estate, hospitality, field service — the modules of your edition are included from the PRO package, at no extra cost.

Are there recurring costs or per-user charges?

Not for the licence. You pay once, and the number of users does not affect the price. The only recurring items are hosting and the usage of the external services you activate, paid directly to their providers.

Can I buy a single module?

No. Modules are included in the 3 packages, so the price stays simple and predictable. Compare the packages in the table above and pick the one that covers what you use.

What is the difference between the 3 packages?

START covers clients, sales, quotes and documents. PRO adds invoicing and UAE e-invoicing, stock, communication on WhatsApp, Messenger and Instagram, automations and the modules of your edition. BUSINESS adds artificial intelligence, the field app, telephony and HR with WPS payroll, with support included for 12 months.

How long does implementation take and what does it require from us?

The standard configuration is delivered within 3 business days. Adjustments to your own workflow, included in the price, can take it to 7 business days. From your side we need the files with your current data and one person who knows the workflow.

Where is the company’s data stored?

On your own infrastructure, under a subdomain of your own. We do not keep a copy of the database, and access to the information does not depend on an ongoing contract with us.

What happens if our company ends the collaboration?

The platform stays installed and working at your end, with all the data. The licence is perpetual: it is not deactivated and it does not expire.

How is payment made?

By bank transfer, against the invoice issued by the operating company named in the Terms and Conditions. Implementation starts once the payment is confirmed, and for large configurations the payment can be split into two instalments.

What the companies that bought the licence say

Reviews received directly from clients running Zarina CRM on their own server. They were given in Romanian and are published here in translation.

★★★★★

Taking luxury orders automatically from the website into the CRM works flawlessly. We process the flow instantly, we monitor the stock of fine products with automatic low-stock alerts, and we send the accounting data straight to the tax authority’s portal through the e-invoicing integration. A premium structure that gives the business predictability.

Andrei IekelGeneral managerLe Roi Du Caviar, Iaşi

★★★★★

Allocating projects to translators is now fully traceable. Requests from the website become leads instantly, PDF quotations are tracked when opened, and clients receive automatic communication.

Ciobanu LaurențiuGeneral ManagerAxa Traduceri Iași SRL · professional services

★★★★★

Integrating CRM software into our sales automation was the best investment. Operations that often took us hours now take two clicks, and we spend the time saved on the processes that really matter. We have saved time and staff. I recommend it.

Prof. Dr Laura Gheucă-SolovăstruSenior consultant dermatologistDermaPharmaShop.ro and DermaArt.ro

Choose a package and ask for a firm quote

Pick the package that fits; your choice is sent automatically with the order. We reply in writing, on the same working day, with the exact price and the implementation steps.

Order now Request demo access

CRM Software Pricing in Dubai and the UAE

Enterprise

What it costs you NOT to have Zarina CRM

Lifetime licence

A monthly subscription per user

What the companies that bought the licence say

Choose a package and ask for a firm quote