In a polyclinic the patient moves between doctors, and the record should move with them. When each department uses its own form, its own spreadsheet or its own system, reception cannot see the whole day and doctors cannot see what a colleague found. Zarina CRM gives every specialty its own chart, on one patient record, one calendar and one invoicing flow. It is installed on the clinic’s own server, with a lifetime licence.
Every step exists as such in the application, in the order in which the data is entered.
One calendar for every doctor and room; the patient is booked with the right specialty.
Insurance, chronic conditions, medication and consents are entered once, for every department.
The doctor opens the visit on the form of their own specialty — cardiology, ENT, dermatology…
The visit is signed and locked; corrections become addenda, with author and date.
A referral to another specialty is issued from the visit, and the colleague sees the same record.
Each visit is invoiced, and every specialty feeds its own check-up recalls.
The specialty is set per doctor. Reception does not choose forms; the doctor simply opens the right one.
From family medicine to cardiology, dermatology, ENT, ophthalmology or physiotherapy, each with its own fields.
The cardiology chart shown in the video tour, as one of the specialties of the clinic.
Every department writes into the same patient record, so history is not split by floor.
Reception sees the whole clinic, not one department at a time.
Appointments by doctor and by room, for every specialty, on the same screen.
What is happening today, live, for the clinic manager and reception.
Patients do not get lost between specialties, and each one brings them back for their own checks.
The polyclinic setup is not a separate product. It is a configuration of the Medical edition, so you also get the rest of its modules.
The calendar per doctor and per room, with check-in, the waiting room and walk-ins handled at reception.
Plans in phases, an estimate the patient accepts online, and service packages sold as a whole.
Clinic payments by doctor and method, invoices with 5% VAT and the insurance claims log.
Payroll and accounting needs of a clinic operating in the Emirates, not adapted from another country later.
WhatsApp, requests, reviews and NPS surveys, all linked to the patient record instead of someone’s phone.
Ten ready-made medical reports, plus workflows and tasks that run without someone remembering them.
We state them explicitly, because the application is used in clinical practice.
We prefer to be precise from the start, including about the things the application does not do.
Reception, one calendar for every doctor, the shared patient record, a specialty chart shown with a cardiology visit, documents and payments – on real screens of the Medical demo, with English subtitles.
The problems below are not hypothetical. They are the reasons clinics look for software.
Cardiology has its own spreadsheet, dermatology its own software, and reception copies data between them.
Every specialty writes into one patient record.
The patient is sent to a colleague upstairs, who starts the history from zero.
The referral is issued from the visit, and the colleague sees the same record.
The manager learns about no-shows and idle doctors at the end of the month.
The dashboard shows arrivals, waiting and utilisation, live.
The polyclinic setup is part of the Medical edition. It is paid once, installed on your side and remains the clinic’s.
We install the application on the clinic’s hosting and configure it around the real workflow, not a generic one.
We activate the specialties you run, assign them to doctors and adjust the forms with your teams.
Reception, nurses and doctors are trained on their own roles, not on every screen of the application.
Polyclinics and medical centres in the UAE running several outpatient specialties that want one patient record and one calendar, on their own server.
Groups growing from one specialty to several, who do not want a new system for every new department.
Hospitals needing inpatient, theatre or pharmacy modules. Those are not part of the application.
A polyclinic holds the health data of every department. Its place is on the clinic’s server, not with us.
No. It is the Medical edition with several specialties active at once, the specialty set per doctor. You get the whole Medical edition.
All 23 delivered specialty forms can be active together. Each doctor works on the form of their own specialty.
They work on the same patient record, within the permissions of their role. Access to charts is logged.
An internal referral is issued from the signed visit, and the receiving doctor opens the same patient record.
Yes. The calendar shows every doctor and room, with check-in, waiting room and walk-ins.
No. It is built for outpatient polyclinics and medical centres. It does not include inpatient, theatre or pharmacy modules.
Unlimited. The licence is not paid per user, so adding doctors or departments does not change the price.
Ask for demo access. You receive a personal link to the Medical edition test installation, set as a multi-specialty clinic.
Each specialty also has its own page. If you run a single-specialty practice, go straight to your own version.
The complete solution: patient file, appointments, invoicing and portal, for a practice or clinic.
The dental chart, the per-tooth treatment plan and the estimate that comes out of it.
Skin examination, dermoscopy, severity scores and photos kept in the visit.
Assessment, injection map, signed consent and before / after photos.
Examination for each eye, the optical prescription and the lens order tracked through to handover.
The 23 configured specialities, each with its own form, demo and video tour.
We install Zarina CRM on your side, activate the specialties you run and train the team. From that moment on, the application is an asset of the clinic, not a monthly expense.
We have sent the access link to the e-mail address you entered. It usually arrives within a minute.
