In a clinic with its own optical shop, the chain almost always breaks in the same place: the examination is in the record, the prescription on paper, the lab order in a notebook, and the customer calls to ask whether their glasses have arrived and nobody can answer without searching. Zarina CRM keeps measurements for each eye, generates the prescription from the examination, with the spherical equivalent and vertex correction for contact lenses, and tracks the order through all its stages, to handover and payment. It is installed on the clinic’s own server, with a lifetime licence.
The same route you follow today between the consulting room, the workshop and reception, except every step stays linked to the patient.
Values are recorded for each eye separately, with sphere, cylinder and axis, in dedicated fields, not free text.
It comes out of the examination, for glasses or contact lenses, numbered and ready to print.
Refractive index and coatings are chosen from configured lists, not written by hand on every order.
The order is entered with its status and stays linked to the prescription and patient. You can see at any time where it is.
When the job is ready, the customer is notified in a single click, with the clinic’s name in the message.
Handover closes the order, and payment is recorded on it, with the method used.
Each eye has its own fields. That is why the prescription can be generated automatically, and the progression of dioptres can be read across visits rather than reconstructed from cards.
Sphere, cylinder and axis, recorded separately for the right and left eye, with the sign and two decimals displayed correctly.
Sphere plus half the cylinder — a trivial calculation, but done dozens of times a day and exactly where transcription errors appear.
For contact lenses, powers are corrected for vertex distance when they exceed four dioptres, on both principal meridians.
The prescription is generated from the examination already recorded, gets its own number and stays in the patient’s history.
The part of the business that gets lost most easily: what was ordered, where it is now and who needs to be notified.
Refractive index and coatings are selected from the configured values, so two orders for the same job look the same.
Ordered, at the lab, received, fitted, handed over. Each status has its own colour, and transitions stay in the history, with their dates.
When the job is ready, the message to the customer is sent from one place, with the clinic’s name included, and stays on record.
A clinic with an optical shop takes payment in three ways and often in two instalments. That is why payment belongs to the order.
Limits are stated as clearly as features, because this is a tool used next to the patient.
The profile sits on top of the complete Medical CRM; it is not a separate, smaller application.
Calendar per doctor and per device, with different durations for consultation and follow-up.
Consultations, prescriptions, orders and documents, in a single history.
Frames, contact lenses and solutions, with stock moved by sales.
The invoice for the consultation and the job, with outstanding amounts tracked.
Access with their own account to appointments and published documents.
The consulting room, workshop and reception each see what they need, not everything.
These are not hypotheses: they are the reasons clinics with optical shops come to us.
The job went out three weeks ago, nobody checked, and the customer calls, unhappy. It turns out it was never confirmed.
Every order has a status, and stuck ones are visible in the list.
The value is copied from the record to the prescription and from there to the order. On the third transcription the wrong sign appears, and the job is redone at the clinic’s expense.
The prescription and the order come from the same values, entered once.
The patient comes back after two years and asks what their prescription was. The old card is in a folder, and the comparison can no longer be made.
All examinations stay in the file, comparable with each other.
The information we would rather share before the contract, not after.
You pay once for the licence. There is no per-user cost and no monthly fee to keep using the application.
We install the application on your server and configure the ophthalmology profile, with the examination form and prescription series.
We enter your supplier’s indices, coatings and prices, so the first order can be placed on installation day.
Separate sessions for the consulting room, workshop and reception, because each uses a different part of the application.
Ophthalmology clinics with their own optical shop, where the examination and lens order must stay linked to the same patient.
Optical shops with an optometrist that issue prescriptions, track lab orders and take payment in instalments.
Anyone looking for direct integration with measuring devices or automatic sending of orders to the supplier. Those are separate projects.
Prescriptions are medical data. The question deserves a short answer.
Yes. The prescription is issued from the values recorded at examination, for glasses or contact lenses, with its own numbering and ready to print. The values are not rewritten.
It is the adjustment of dioptric power according to the distance between the lens and the eye, needed for contact lenses. The application applies it when the power exceeds four dioptres, on both principal meridians.
Yes, as sphere plus half the cylinder, when the examination is saved, with the same rounding every time.
Yes. Every order has a status — ordered, at the lab, received, fitted, handed over — with the history of changes and the option to filter the list by status.
The message is generated from the application, with the clinic’s name, and stays recorded on the order. Sending uses the channel you have configured.
Yes. An order can have several payments, with the method recorded on each — cash, card or transfer — and the balance due is visible on the job.
No. There is no connection to measuring devices; values are entered in the application. We state this explicitly, before the contract.
Yes, for the optometry, prescription and order side. The medical optics speciality is configured separately, with the same module.
Yes. All examinations stay in the patient’s file and can be compared with each other, for each eye.
Ask for demo access to the ophthalmology profile. You receive an email link that opens exactly this version, with sample data.
The Medical CRM is configured by speciality. If you do not work only in ophthalmology, go straight to your own version.
The complete solution: patient file, appointments, invoicing and portal.
The pregnancy file, with gestational age and tests at the right time.
Growth charts on WHO references and the immunisation schedule.
The dental chart, the per-tooth treatment plan and the estimate that comes out of it.
Encrypted session notes, the PHQ-9 and GAD-7 scales and the therapy plan.
The 22 configured specialities, each with its own demo.
Unlimited users, installed on the clinic’s server, no monthly subscription. Request a demo environment of the ophthalmology profile and issue a sample prescription before any sales conversation.