A booster not recalled on time is a client who stops coming. When animal records are on paper and due dates in a diary or someone’s memory, recalls get lost exactly with loyal patients, and schedule slots are hard to fill. Zarina CRM keeps each animal’s record, the vaccination schemes and the due dates that come from them, and shows you who needs to be recalled this week. It is installed on the clinic’s own server, with a lifetime licence.
Every step exists as such in the application. It is not a presentation diagram; it is the order in which data is entered.
The record of the person who pays for and is responsible for the animal is opened, with contact details and their own history.
Each animal is added under the owner, with species, breed, date of birth and passport or microchip number.
The reason, examination, diagnosis and treatment are recorded on the animal’s record, not the owner’s.
The vaccine or deworming treatment is ticked on the species scheme, which knows what comes next and at what interval.
The application calculates due dates and produces the list of animals to recall in the period you choose.
Services and products used are invoiced to the owner, with vaccine stock deducted.
The difference from human medicine software is not cosmetic. The data structure is different, because the patient and the payer are two different individuals.
The animal is the patient; the owner is the payer. An owner can have several animals, each with its own separate history.
The veterinary profile has its own species fields and keeps the animal’s passport number, not a personal ID number.
Weight is recorded at every visit and kept as a series over time, not as a value that gets overwritten.
The application delivers the common schemes for dogs and cats. Each scheme has a starting age, primary vaccination and booster, so due dates are calculated, not remembered.
The standard schemes for dogs, each with its own booster interval.
The standard schemes for cats, with the same primary vaccination and booster logic.
The delivered schemes are a starting point. They can be changed, or others added, per species.
Recalls are where clinics lose the most, because they depend on someone’s memory. Here they depend on the scheme and the date of the last administration.
The veterinary profile is not a separate product. It is a configuration of the Medical edition, so you also get the rest of its modules.
The clinic calendar by vet and by time slot, with appointments linked to the animal record.
What is administered is deducted from stock, so you do not find out at the stock count that something is missing.
Services and products are invoiced to the owner, with payments tracked on their record.
The owner can see what concerns their animal without calling the clinic.
Consent texts and data requests are managed in the application.
Vets, assistants and reception see only what they need, according to their role.
We state them explicitly, because the application is used in veterinary practice.
We prefer to be precise from the start, including about the things the application does not do.
The problems below are not hypothetical. They are the reasons clinics look for software.
The animal comes for its primary vaccination, then nobody follows up. The scheme stays unfinished and the owner does not know.
The due date is calculated from the scheme and appears in the period list.
When two dogs share the same record, history gets mixed up and nobody knows what was given to whom.
Each animal has its own record, under the same owner.
A vaccination is booked, and on the day it turns out the dose is no longer in the fridge.
Administration deducts stock, so the stock is real.
The veterinary profile is part of the Medical edition. It is paid once, installed on your side and remains the clinic’s.
We install the application on the clinic’s hosting and configure it around the real workflow, not a generic one.
We enter the schemes you use, with your intervals, and check the due-date calculation.
Reception, assistants and vets are trained on their own roles, not on every screen of the application.
Veterinary practices and clinics that want a record per animal, calculated vaccination schemes and recalls produced automatically, on their own server.
Clinics with several vets that need separate roles and a shared history for every patient.
Anyone looking for imaging, an integrated laboratory or automatic reporting to external systems. Those are not part of the application.
A veterinary clinic’s data includes owners’ personal data. Its place is not with us.
No. It is a configuration of the Medical edition, with the data structure and schemes adapted to animal clinics. You get the Medical edition, with the veterinary profile activated.
The animal. The owner is the contact person and payer, and an owner can have several animals, each with its own record.
For dogs: multivalent, rabies and kennel cough. For cats: trivalent, FeLV and rabies. Plus internal and external deworming. Each has a starting age, primary course and booster interval.
Yes. The delivered schemes are a starting point; starting age, number of doses and interval can be changed, and due dates are recalculated from them.
The application calculates due dates from the scheme and from what has been given, then produces the list of animals due in the chosen period. Notifications go out on the channels configured in your installation.
Yes, but schemes for other species are added during configuration. Those delivered from the start are for dogs and cats.
On the clinic’s server. The application is self-hosted, so data does not pass through our infrastructure.
Unlimited. The licence is not paid per user, so the number of vets and assistants does not change the price.
Yes, to the owner as payer, with payments and outstanding amounts. Invoicing integrations work through your company’s own accounts.
Ask for demo access. You receive a personal link to the Medical edition test installation, with demonstration data.
The Medical CRM is configured by speciality. If you do not work only in veterinary medicine, go straight to your own version.
The complete solution: patient file, appointments, invoicing and portal, for a practice or clinic.
Growth charts on WHO references and the immunisation schedule with overdue doses calculated.
Session notes encrypted in the database, the PHQ-9 and GAD-7 scales and the therapy plan.
The dental chart, the per-tooth treatment plan and the estimate that comes out of it.
Examination for each eye, the optical prescription and the lens order tracked through to handover.
The 22 configured specialities, each with its own form and demo.
We install Zarina CRM on your side, configure the schemes you use and train the team. From that moment on, the application is an asset of the clinic, not a monthly expense.