Session notes are the most sensitive data a practice holds. In a notebook on the desk or a file on a laptop, anyone who reaches them can read them. Zarina CRM writes them encrypted to the database, with a key derived from the installation secret: anyone opening the table sees only an unreadable string. On top of that it adds the PHQ-9 and GAD-7 scales with automatic scoring, a treatment plan with goals and frequency, and score progression over time. It is installed on the practice’s own server, with a lifetime licence.
The same route you follow today with a diary and a notebook, except each step leaves a trace you can search.
The client goes into the calendar under their therapist, with the real session length and the room, if several of you work in the same space.
Contact details, the signed consent and the session history sit in one place, not three.
Complete PHQ-9 or GAD-7 at the start of the work. The score and the range it falls in are calculated, not added up by hand.
Therapeutic goals and session frequency — weekly, fortnightly, monthly — are written once and ticked off along the way.
It is saved encrypted, under the session date and its author. Nothing can be read in the database table.
Repeat the scale after a few sessions. The chart shows whether the score is falling, stagnating or rising.
The rest of the record is ordinary text. The content of the session note is written encrypted, in a separate column, and decrypted only in the application, for the user entitled to see it.
The note’s content enters the database already encrypted. The key is derived from the installation secret, which sits in the configuration file, not in the database.
Each note carries the session date and the user who wrote it. In a practice with several therapists you can see who worked with whom and when.
Notes are read in order, per client, with sessions numbered. You no longer have to leaf through a notebook to remember where you left off.
The questionnaires come configured with their questions, answer options and thresholds. You tick the answers; the application adds up the score and shows which range it falls in.
The screening questionnaire for depressive symptoms. Nine items, total score, the range shown in its colour.
The screening questionnaire for anxiety symptoms. Seven items, the same scoring logic and the same configured thresholds.
Each completion is added to a chart per client. You see whether the score is falling, staying the same or rising between sessions.
We say this explicitly, because it is the only honest way to sell software that touches mental health.
The plan sits on the client record, not in a separate document you have to open before every session.
The psychology profile sits on top of the complete Medical edition; it is not a separate, smaller application.
Calendar per therapist and per room, with the real session length and reminders beforehand.
Consent forms, the data processing agreement and their records, linked to the client record.
The invoice for a session or a session package, with payments and outstanding amounts up to date.
Access with their own account to appointments and the documents you choose to publish.
In a practice with several therapists, each sees what they need to see, not everything.
Certificates, assessment reports and activity summaries, generated from existing data.
The things we would rather you hear from us, not after signing the contract.
These are not hypotheses: they are the reasons clinics come to us.
Session notes sit in a notebook or in files on a laptop. A lost laptop or a wrongly shared folder immediately becomes a confidentiality problem, not just an organisational one.
Notes go into the database encrypted, on the practice’s server.
The questionnaire is completed on paper, added up in pencil and written down somewhere. At reassessment nobody can find the score from three months ago.
The score is calculated on save and stays on the client’s chart.
Goals were set in the second session and stayed on a page of the notebook. Two months later nobody remembers what frequency was agreed.
The plan sits on the record, with goals ticked off and the frequency in plain sight.
You pay once for the licence. There is no per-user cost and no monthly fee to keep using the application.
We install the application, configure the psychology profile and show you where the encryption secret is and how to keep it safe.
We check PHQ-9 and GAD-7 together on a test client, and configure the frequencies and consent templates you use.
A working session with therapists and reception, on real practice cases, not a presentation.
Individual psychology and psychotherapy practices that want notes kept safe and scoring done by the application, not a pencil, and prefer to keep their data on their own premises.
Centres with several therapists, where it matters who worked with whom, who sees which note and what monthly activity looks like.
Anyone looking for a teletherapy platform with built-in video, a store of licensed psychological tests or an app paid monthly and abandoned without consequences.
For a psychology practice, this question comes first. The answer is short.
The note’s content is encrypted before being written to the database, with a key derived from the installation secret. The secret sits in the configuration file on your server, not in the database. A copy of the database taken without the application files contains nothing readable from the notes.
They can no longer be decrypted. That is the direct consequence of real encryption, and we say it clearly before the contract. During implementation we show you where the secret is and how to keep it, and its copy goes into your backup procedure.
No. PHQ-9 and GAD-7 are screening tools. The application adds up the answers and shows the range the score falls in, with its colour. Clinical interpretation, diagnosis and therapeutic management remain entirely the specialist’s.
Yes, but as separate work. The structure supports defining a new scale with its items, answer options and thresholds. Two come configured in the standard package.
No. The portal shows appointments and the documents you choose to publish. Session notes are never exposed in the portal.
Yes. Each note carries its author and the session date, separate from the date it was written. Read permissions are granted by role, and access is logged.
Deletion is logical: the note leaves the list but stays marked in the database. This preserves the integrity of the history and allows recovery if it was deleted by mistake.
Yes. Invoicing is the Medical edition’s: individual session or package, with your own series, payments and outstanding amounts tracked per client.
Partly. Encrypted notes, scales and the plan are used the same way. Prescriptions and medication schemes are not part of this profile; if you need them, we discuss it as an extension.
Ask for demo access to the psychology profile. You receive an email link that opens exactly this version, with sample data, without installing anything.
The Medical CRM is configured by speciality. If you do not work only in psychology, go straight to your own version.
The complete solution: patient file, appointments, invoicing and portal, for a practice or clinic.
Growth charts on WHO references and the immunisation schedule with overdue doses calculated.
The dental chart, the per-tooth treatment plan and the estimate that comes out of it.
The animal record, vaccination schemes by species and the list of this week’s recalls.
The pregnancy file, with gestational age and each trimester’s tests at the right time.
The 22 configured specialities, each with its own form and demo.
Lifetime licence, unlimited users, data on your side. Ask for a demo of the psychology profile and see the application on sample data before any price discussion.