15 interface languages
The translation covers the platform’s modules.
- English, Arabic, Romanian
- Bulgarian, Hungarian, German, Italian
- Polish, Czech, Slovak, Greek
- Dutch, French, Spanish, Portuguese
Included in the core
A multilingual CRM, 15 interface languages, with right-to-left display for Arabic
The platform’s interface is translated into 15 languages: English, Arabic, Romanian, Bulgarian, Hungarian, German, Italian, Polish, Czech, Slovak, Greek, Dutch, French, Spanish and Portuguese. Each user picks their language in their own account, and for Arabic the whole interface is displayed right to left. The platform is in use in the United Arab Emirates and in Europe, so the languages are proven in daily work, not just listed in a catalogue.
From $2,900 excl. VATone-time payment, no monthly subscription- 15 interface languages
- A language per user
- Right-to-left display
- A single installation
- Included in the core
15 interface languages
A language per user
Right-to-left display
In short
A multilingual CRM: 15 interface languages, with RTL support. The platform’s interface is translated into 15 languages: English, Arabic, Romanian, Bulgarian, Hungarian, German, Italian, Polish, Czech, Slovak, Greek, Dutch, French, Spanish and Portuguese. Included in the core. Lifetime licence, installation on the company’s server and unlimited users.
Works together with: The client portal, Web quotations with tracking, Documentation.
The problem
What happens when an international team works in a single language
A CRM half the team does not understand becomes a CRM half the team does not use.
- The data never gets entered Users who do not understand the interface avoid the platform and go back to their own files.
- Training takes a long time Every new colleague needs an explanation for every screen.
- Errors come from misunderstanding A field read the wrong way produces wrong data in every report.
- Improvised translations do not last Translation files made ad hoc are lost at the first update.
- Right-to-left writing is more than translated text An Arabic interface with Western alignment stays hard to use.
- Documents to the client stay in one language The quotation and the invoice reach the client in a language they do not prefer.
What the module does
What multilingual support contains
The interface translated into 15 languages, a language chosen per user, and correct display for Arabic.
Chosen per user
Everyone works in their own language.
- Set in their own account
- Changed at any time
- No effect on anyone else
- No separate installations
Right-to-left display
For Arabic, it is not only the text that changes.
- The direction of the interface
- The alignment of menus
- The order of columns
- Forms adapted
Shared data
The language changes the interface, not the information.
- The same database
- The same records
- The same reports
- No duplication
Documents in the language you want
Templates can be made per language.
- Quotations and invoices
- Contracts
- Through document generation
- Text you write yourself
Messages to the client per language
Communication follows the recipient’s preference.
- Email templates per language
- Selected manually or on the client record
- Through the communication modules
- Configurable
The languages shipped
The 15 languages included in the core
No extra licence and no separately paid module. Arabic is displayed fully right to left.
RORomanianGBEnglishAEArabic (RTL)BGBulgarianHUHungarianDEGermanITItalianPLPolishCZCzechSKSlovakGRGreekNLDutchFRFrenchESSpanishPTPortuguese
What changes
What changes for a company operating in several countries
The advantage is not the translation itself, but the fact that the whole team works in the same system.
One installation for every office
You do not buy separate platforms per country.
- The same database
- The same reports
- A single licence
- Unlimited users
Faster adoption
People use what they understand.
- Shorter training
- Fewer questions
- Data entered correctly
- Less resistance
Reports comparable between countries
The data is in the same structure.
- The same fields
- The same stages
- Direct comparison
- No manual consolidation
Documents that suit the client
The quotation arrives in the right language.
- Templates per language
- Data filled in automatically
- An identical look
- No retyping
Mixed teams on the same portfolio
Two colleagues, two languages, the same data.
- A different interface
- Shared records
- One history
- No confusion
Ready for expansion
A new office does not require a new system.
- Users added
- The language set
- Rights configured
- No extra licence cost
In the application
How the language choice works
The mechanism is simple, because the translations are part of the platform.
- 1
The user picks their language
In their own account settings, from the languages available.
- 2
The interface loads translated
Menus, labels, buttons, error messages and help texts.
- 3
For Arabic, the direction changes
The interface is displayed right to left, with alignment and order adapted.
- 4
The data stays unchanged
Client names, product names and notes entered by the team are not translated automatically.
- 5
Documents use the template you choose
At generation, you select the template in the language the client prefers.
- 6
Changing the language affects nobody else
Each account has its own setting, in the same installation.
Video tour
A multilingual CRM, briefly, in the application
Coming soonThe video presentation of the module is being prepared.
What is translated
What is translated and what is not
The distinction matters, because it prevents wrong expectations.
01 / 04
The interface is translated
Everything that is part of the platform.
- Menus and labels
- Buttons and messages
- Column headings
- Help texts
02 / 04
Your data is not translated
The content you enter stays exactly as written.
- Client names
- Product names
- Notes and remarks
- Quotation descriptions
03 / 04
Templates are made per language
Documents and messages.
- One template per language
- Text written by you
- Selected at generation
- An identical look
04 / 04
Custom fields are named once
The fields you added.
- A name set at configuration
- The same in every language
- Or duplicated per language
- Your decision
Right-to-left
About right-to-left display
For the UAE market, translation without the correct direction is not enough.
- The interface direction is reversed Not only the text, but the whole layout of the screen.
- Menus move to the opposite side Navigation follows the reading habit.
- Tables order their columns accordingly Reading lists stays natural.
- Forms align correctly Labels and fields follow the direction.
- Numbers and dates stay readable Numeric and calendar values are displayed in the format that suits the context.
- Documents can follow the same direction Arabic templates are prepared with the appropriate alignment.
Automations
Where multilingual support shows in the rest of the platform
Language is not an isolated setting; it touches documents, communication and the portal.
quotations
The commercial document in the client’s language.
- Templates per language
- Through the quotations module
- Data filled in
- An identical look
Invoicing
Tax documents.
- Templates per language
- Through the invoicing module
- Tax rules by edition
- Checked during implementation
Client portal
The client sees it in their own language.
- Through the client portal
- Documents and status
- Access with a token
- Optional
Sending email
Messages to the client.
- Templates per language
- Through the sending module
- Selected on the record
- A log of what was sent
Public documentation
The knowledge base for clients.
- Through the documentation module
- Articles per language
- Public access
- Optional
Users
The setting sits in each person’s account.
- Through the users module
- A language per account
- No effect on anyone else
- Changeable at any time
Who sees what
One installation, several languages
Multilingual support does not mean separate copies of the platform.
- A shared database Every office works on the same records, whatever the interface language.
- Rights stay the same Language does not affect what a user sees; visibility is set by role.
- No synchronisation between installations There are no data transfers between separate systems per country.
- Updates are applied once A new version covers every language.
- Data stays on the company’s server Whatever country the user is in, the installation is your own.
- Reports are unified Consolidating across the company needs no extra processing.
What you need
What is decided at implementation
For an international team, the configuration needs a few extra decisions.
01
The languages actually used
Not every installation needs all of them.
- The list of languages
- The default language
- By office
- Agreed together
02
The names of your custom fields
What they are called in each language.
- One common name
- Or one per language
- Your decision
- Applied at configuration
03
Document templates
One set per language.
- Quotations and invoices
- Contracts
- Legal texts
- Written by you
04
The message templates
Communication with the client.
- Email per language
- Confirmations
- Tone and content
- Reviewed before activation
05
Writing conventions
The format of dates and amounts.
- Date format
- Decimal separator
- Currency
- Set per edition
06
The users and their languages
The initial setting on each account.
- The list of users
- Each one’s language
- Changeable later
- Configured at go-live
What it does not do
The limits of multilingual support
We say explicitly what the platform does not do.
- It does not translate the data you enter Names, descriptions and notes stay in the language they were written in.
- It does not include machine translation There is no translation of content between languages; templates are written separately.
- It does not add new languages without development The 15 languages are the ones implemented; an additional language is a development request.
- It does not resolve tax differences on its own Invoicing rules differ by country and are handled by configuring the right edition.
- It does not convert currencies automatically in every report Working in several currencies is assessed separately, on the specific situation.
- It does not guarantee translation of your custom fields Fields you add appear with the name set at configuration.
Who it is for
When this module makes sense and when it does not
We prefer to say from the start in which situations the module is not worth its cost, so the sales conversation does not begin with the wrong expectations.
It makes sense if
The situations in which the module pays for itself quickly.
- You have colleagues who are not comfortable working in English
- You operate in several countries, on the same database
- You send documents to clients in other markets
- You want reports that are comparable between offices
It does not make sense if
The situations in which we recommend not buying it now.
- The whole team works in one language
- You need a language that is not implemented
- Documents to clients are only in one language
- The offices use separate systems and will keep doing so
How to buy
How multilingual support is licensed
It is part of the platform’s core, at no extra cost.
Included in the core
The interface in 15 languages, with right-to-left display for Arabic, is part of the mandatory core.
No cost per language
You do not pay separately for each language activated.
What the core contains
Users and roles, clients and contacts, partners, the lead and sales pipeline, custom fields and 15 interface languages.
Pricing and configurations
Package composition and prices by edition are on the pricing page.
CRM implementations
Companies that have trusted Zarina CRM
Price, warranties and implementation
A multilingual CRM: what it costs and what you get
You pay once. Everything that follows is written here, not in hidden conditions.
The price
Included in the Zarina CRM core — $2,320 excl. VAT, one-time payment. The core is part of every tier below, so the function is available in any configuration.
Cheaper in a bundle. The tiers group several packages at a price lower than their sum:
- Start2 packages + core2.490 €−19%
3.070 € - Pro5 packages + core2.990 €−34%
4.540 € - Business8 packages + core3.990 €−38%
6.410 € - Enterprise13 packages + core5.990 €−31%
8.660 €
List prices, excl. VAT, one-time payment, unlimited users. The struck-through price is the sum of the packages bought individually. Current offers apply on the pricing page.
Subscription or licence
What you pay over time for a subscription CRM
Over 3 years, the subscription costs $10,480; the Zarina Start licence costs $2,900, once.
An indicative comparison: enter the subscription price you pay now. The licence does not grow with the number of users.
What you get
- A lifetime licence, with no subscription and no per-user charge
- Unlimited users, on the same licence
- 6 months of warranty on correct operation: fixing errors and inconsistencies
- Implementation, configuration and team training, included in the price
- The licence is verified locally, on your own server: the application does not depend on our servers to work
How long it takes and what is needed
- 48 hours in the standard configuration; up to 14 working days with customisation around the company’s workflow
- Your own server or web hosting with cPanel, with an SSL certificate
- PHP 7.4 or newer (8.x recommended) and MySQL / MariaDB
- The PHP extensions mysqli, json, mbstring; curl, gd and zip for integrations, PDF and exports
- One cron task, for reminders and automations
Where data lives
- The data stays on your server and does not pass through ours
- Roles and rights per user, two-factor authentication
- An audit trail and limits on login attempts
- Consents and data subject requests, managed in the application
- Digitally signed updates and backups from the application
Frequently asked questions
Questions about the multilingual platform
Which languages are available?
Fifteen languages: English, Arabic, Romanian, Bulgarian, Hungarian, German, Italian, Polish, Czech, Slovak, Greek, Dutch, French, Spanish and Portuguese. For Arabic, the interface is displayed right to left.
Can each user have their own language?
Yes. The setting is on each person’s account, in the same installation, and can be changed at any time.
Is the data I enter translated automatically?
No. The language changes the interface, not the content. Client names, product names and notes stay as they were written.
Can I send the quotation in the client’s language?
Yes, through a document template in that language, with the data filled in automatically from the quotation.
Is the Arabic display complete?
Yes, the interface direction is reversed: menus, alignment, column order and forms follow the reading direction.
Do I need separate installations for each country?
No. One installation, one database, users with different languages.
Can another language be added?
Not without development. The 15 languages are the ones implemented; an additional language is a separate request, to be assessed.
Does the language affect access rights?
No. Data visibility is set by role, independently of the interface language.
Can reports be consolidated between offices?
Yes, because every office works on the same database, with the same fields and stages.
Does the licence cost more for several languages?
No. Multilingual support is part of the platform’s core.
Product sheet
Get the complete product sheet by email
A six-page document with everything you need to know before a sales conversation. No obligation and no sales call.
- The platform core and the 13 module packages, with what each one contains
- The features and modules of the edition you choose, plus available integrations
- Full pricing and what it includes: installation, training, data import, warranty
- The native integrations available and the situations where the platform is not a good fit
No monthly subscription
Take control of your operations, once
We install Zarina CRM on your hosting, configure it around your own workflow and train your team. From that moment on, the application is an asset of your company, not a recurring expense.