History and skin type
The dermatological history, with the elements that matter before any treatment.
- Onset and course of lesions
- Itching and triggers
- Fitzpatrick skin type
- Allergies and current medication
Zarina CRM Medical · dermatology profile
Software for dermatology clinics, with dermoscopy, severity scores and photos in the visit
A mole followed for three years is only useful if you can see what it looked like three years ago. When lesion descriptions sit in free text and photos sit on a phone, comparison depends on memory. Zarina CRM keeps a structured skin examination, the dermoscopy, PASI, SCORAD and DLQI and the photos on the patient’s record, visit after visit, and recalls the patient for the annual mole check. It is installed on the clinic’s own server, with a lifetime licence.
Clinic workflow
From booking to the annual mole check, in 6 steps
Every step exists as such in the application, in the order in which the data is entered.
1
Booking
Reception books the patient with the dermatologist, or registers a walk-in at the desk.
2
History
Onset and course of the lesions, itching, allergies, medication and the Fitzpatrick skin type.
3
Skin examination
Location, lesion type and a structured description, with the affected body surface area.
4
Dermoscopy and scores
The dermoscopy conclusion, pigmented lesions followed, and PASI, SCORAD or DLQI where relevant.
5
Diagnosis and plan
Diagnosis with ICD-10 code, treatment, recommendations and the next check-up date.
6
Recall and payment
The visit is signed and invoiced, and the patient enters the recall list for the next check.
The skin examination
What the dermatology chart records
The form is built for dermatology, not adapted from a general consultation. Fields are structured, so they can be compared between visits.
Lesion description
The examination is described in fields, not in a paragraph nobody can search.
- Location on the body
- Lesion type: macule, papule, plaque…
- Structured description
- Affected body surface area (BSA %)
Dermoscopy
The dermoscopy findings stay in the visit, together with the lesions you decided to follow.
- Pigmented lesions followed
- Dermoscopy conclusion
- Photos attached to the visit
- Annual mole-check recall
Severity scores
PASI, SCORAD and DLQI, visit after visit
Chronic skin conditions are judged by their evolution. The scores are recorded in the visit, so the trend is there when the patient returns.
PASI
For psoriasis: the severity score recorded at each visit, next to the treatment that was given.
- Recorded per visit
- Visible in the patient history
- Linked to the treatment plan
- Your own fields, if you need others
SCORAD
For atopic dermatitis: extent, intensity and subjective symptoms, kept as a series over time.
- Recorded per visit
- Comparison between visits
- Useful in paediatric dermatology
- Kept whoever consulted
DLQI
Quality of life, as the patient reports it, alongside what the doctor measures.
- The patient’s own perspective
- Recorded per visit
- Next to PASI or SCORAD
- Part of the signed visit
Photos and the signed visit
The photo belongs in the record, not in the gallery of a phone
- Photos are attached to the visit. They stay on the patient’s record, dated, in the visit where they were taken — not in a shared folder or a personal phone.
- Lesions are followed, not rediscovered. The pigmented lesions you decided to follow are listed in the chart, so the next doctor knows what to look at.
- A signed visit is locked. Visits are saved as drafts and locked once signed. Corrections are added as addenda, with author and date.
- The annual check is a recall, not a reminder in someone’s diary. The next check-up date is set in the visit and the patient appears in the recall list when it is due.
The rest of the clinic
What else is included, from the Medical edition
The dermatology profile is not a separate product. It is a configuration of the Medical edition, so you also get the rest of its modules.
Appointments and front desk
The calendar per doctor and per room, with check-in, the waiting room and walk-ins handled at reception.
- Schedule per doctor and per room
- Check-in and waiting room
- Walk-ins and rescheduling
- Reminders before the appointment
Treatment plans and estimates
Plans in phases, an estimate the patient accepts online, and service packages sold as a whole.
- Plans split into phases
- Estimate with online acceptance
- Service packages
- Linked to the patient record
Payments, VAT and insurance
Clinic payments by doctor and method, invoices with 5% VAT and the insurance claims log.
- Invoices in AED with 5% VAT
- Payments by doctor and method
- Insurance claims log, CSV / XLSX export
- Outstanding amounts per patient
Built for the UAE
Payroll and accounting needs of a clinic operating in the Emirates, not adapted from another country later.
- WPS payroll with the SIF file
- End-of-service gratuity
- Connectors for accredited e-invoicing providers
- Zoho Books, Tally and Wafeq
Patient communication
WhatsApp, requests, reviews and NPS surveys, all linked to the patient record instead of someone’s phone.
- WhatsApp conversations on the record
- Online requests and follow-ups
- Reviews and NPS surveys
- Feedback tickets with deadlines
Reports and automation
Ten ready-made medical reports, plus workflows and tasks that run without someone remembering them.
- Appointments, utilisation, waiting time
- New and returning patients, revenue
- Top services, recalls and stock
- Workflows, follow-ups and tasks
What the application does not do
It records and calculates, it does not decide
We state them explicitly, because the application is used in clinical practice.
- It does not analyse images or diagnose lesions. There is no automatic lesion classification. Photos and dermoscopy findings are recorded; the clinical judgement belongs entirely to the dermatologist.
- It is not connected to a dermatoscope. Images from a digital dermatoscope are attached as files. There is no direct device integration delivered by default.
- Scores are recorded as the doctor assesses them. PASI, SCORAD and DLQI are structured fields in the visit. The application does not replace the clinical assessment behind them.
- It does not prescribe or calculate doses. Treatments are written by the doctor. We do not take on a function where an error could reach the patient.
Transparency
What to know beforehand
We prefer to be precise from the start, including about the things the application does not do.
- It does not submit data to NABIDH, Malaffi or Riayati on its own. The application is not a connector to the emirate health information exchanges by default. If your licence requires a connection, it is built as a separate integration project.
- Insurance claims are logged, not submitted. The claims log is exported as CSV / XLSX. Direct submission to eClaimLink, Shafafiya or a TPA portal is not part of the standard delivery.
- Integrations run through your own accounts. WhatsApp, payments, e-invoicing: each works with your company’s subscription and keys, not ours.
- Installation requires a server. The application runs on your side. If you have no hosting, we set it up together, but it remains yours.
Video tour · 7 minutes
See Zarina CRM Medical in a dermatology clinic
Appointments, the dermatology history, skin examination and dermoscopy, PASI, SCORAD and DLQI, treatment plans and payments – on real screens of the Medical demo, with English subtitles.
Where you are today
If lesions are followed from memory
The problems below are not hypothetical. They are the reasons clinics look for software.
The photo on a phone
The lesion was photographed last year, on a phone that has since been replaced.
Photos are attached to the visit, on the clinic’s server.
The free-text note
“Several naevi, benign aspect” says little when you need to know whether one of them changed.
The examination is recorded in fields, lesion by lesion.
The forgotten annual check
The patient was told to come back in a year. Nobody called.
The next check-up date puts the patient in the recall list.
Licensing model
A lifetime licence, not a monthly subscription
The dermatology profile is part of the Medical edition. It is paid once, installed on your side and remains the clinic’s.
- Unlimited users. You do not pay per doctor, nurse or receptionist. The number of accounts does not change the price.
- The platform is activated by module. Choose the package that covers what you use, with unlimited users.
- Prices and packages are published. You will find them on the pricing page, with what each option includes.
- Updates do not lock you in. An existing installation receives new versions without needing a new licence.
Implementation
What you get when you sign the contract
Installation on your server
We install the application on the clinic’s hosting and configure it around the real workflow, not a generic one.
The dermatology chart configured
We adjust the fields, scores and recalls to how your dermatologists actually work.
Team training
Reception, nurses and doctors are trained on their own roles, not on every screen of the application.
Fit
Who it is for and who it is not for
It is for
Dermatology clinics and practices that want a structured skin examination, scores followed over time and photos kept in the record, on their own server.
It is for
Clinics combining medical and aesthetic dermatology, where the same patient is seen by several doctors.
It is not for
Anyone looking for automatic lesion analysis, total-body mapping hardware or AI diagnosis. Those are not part of the application.
Security
Where the data lives and who is responsible for it
A dermatology clinic’s data includes photos of patients’ skin. Their place is not on a phone, and not with us.
- Installation is on your side. The application runs on the clinic’s server, so patient data does not pass through our infrastructure — and stays in the UAE if your server is there.
- Health data is handled as health data. Sensitive fields are encrypted, and every opening of a chart is written to the access log.
- Access is by role, with a log. Doctors, nurses and reception see only what their role allows, and you can see who opened what.
- Patient data requests are handled in the application. Consents, and requests to access or correct personal data under the UAE PDPL, are recorded on the patient record.
Frequently asked questions
Answers about the dermatology profile
Is the dermatology profile a separate product?
No. It is a configuration of the Medical edition, with the dermatology chart activated. You also get the rest of the Medical edition’s modules.
Which scores are included?
PASI for psoriasis, SCORAD for atopic dermatitis and DLQI for quality of life, recorded per visit. Other scales can be added with the form builder.
Where are the photos stored?
On the clinic’s server, attached to the visit in which they were taken. They do not pass through our infrastructure.
Can I compare a lesion between visits?
Yes. The pigmented lesions followed, the dermoscopy conclusion and the photos stay in each visit, so the patient history shows them in order.
How does the annual mole check work?
The next check-up date is set in the visit. When it is due, the patient appears in the recall list and can be contacted from the application.
Can the chart be changed?
Yes. The form builder lets you add sections, fields, scales, lists and calculations yourself, per specialty.
Does it work for aesthetic dermatology too?
Yes. The aesthetic profile, with the injection map and consent, is in the same application, so one patient can have both types of visit.
How do I see the application before ordering?
Ask for demo access. You receive a personal link to the Medical edition test installation, set to dermatology.
Other medical profiles
The same solution, configured for another practice
The Medical CRM is configured by speciality. If you do not work only in dermatology, go straight to your own version.
Medical CRM
The complete solution: patient file, appointments, invoicing and portal, for a practice or clinic.
Dental CRM
The dental chart, the per-tooth treatment plan and the estimate that comes out of it.
Aesthetic clinic CRM
Assessment, injection map, signed consent and before / after photos.
Polyclinic CRM
Every specialty with its own chart, on one shared patient record.
Ophthalmology CRM
Examination for each eye, the optical prescription and the lens order tracked through to handover.
All specialities
The 23 configured specialities, each with its own form, demo and video tour.
No monthly subscription
The skin examination, scores and photos, on the clinic’s server
We install Zarina CRM on your side, configure the dermatology chart and train the team. From that moment on, the application is an asset of the clinic, not a monthly expense.