History
What happened and where, recorded in fields you can filter.
- Body region and side
- Injury mechanism
- History of present illness
- Medication and allergies
Zarina CRM Medical · orthopaedics and trauma profile
Software for orthopaedic clinics, with special tests, imaging and injections recorded by batch
An orthopaedic visit is a sequence: mechanism, examination, imaging, treatment, check-up. When half of it is in a note and the other half in the imaging centre’s email, the next doctor starts again. Zarina CRM keeps the examination, the special tests, imaging results, injections with product and batch number and the physiotherapy referral on one record. It is installed on the clinic’s own server, with a lifetime licence.
Clinic workflow
From injury to the follow-up visit, in 6 steps
Every step exists as such in the application, in the order in which the data is entered.
1
History
Body region, side and injury mechanism, with past history, medication and allergies.
2
Examination
VAS pain, inspection, palpation, range of motion and the neurovascular status.
3
Special tests
Lachman, McMurray, Neer, SLR and the others you use, recorded per test.
4
Imaging
X-ray, ultrasound, MRI or CT results and photos attached to the visit.
5
Treatment
Immobilisation, injection with product, dose and batch, physiotherapy referral.
6
Check-up
The next check-up date feeds the recalls; the visit is signed and invoiced.
The orthopaedic examination
What the orthopaedic chart records
The form follows the order of an orthopaedic consultation, from mechanism to special tests.
Clinical examination
The examination in the order you perform it.
- VAS pain score
- Inspection and palpation
- Range of motion
- Neurovascular status
Special tests
Positive or negative, per test, not hidden in a sentence.
- Lachman
- McMurray
- Neer
- SLR
Imaging and treatment
Imaging results and what was injected, in the same visit
The treatment decision stays next to the findings that justified it.
Imaging
Results of the investigations, attached to the visit that requested them.
- X-ray
- Ultrasound
- MRI / CT
- Photos
Injections
What was injected, how much and from which batch — the information you need if questions come later.
- Product
- Dose
- Batch number
- Signed with the visit
Immobilisation and referral
The rest of the treatment, and the handover to rehabilitation.
- Brace, cast or splint
- Physiotherapy referral
- Recommendations
- Next check-up date
Follow-up
The check-up is a recall, the referral is a document
- The next check-up date feeds the recalls. When it is due, the patient appears in the recall list and can be contacted from the application.
- The physiotherapy referral comes out of the visit. If your clinic also runs physiotherapy, the therapist opens the same record and sees the orthopaedic findings.
- Batch numbers are searchable. If a product batch is questioned, you can find the patients who received it from the visit records.
- A signed visit is locked. Visits are saved as drafts and locked once signed. Corrections are added as addenda, with author and date.
The rest of the clinic
What else is included, from the Medical edition
The orthopaedics profile is not a separate product. It is a configuration of the Medical edition, so you also get the rest of its modules.
Appointments and front desk
The calendar per doctor and per room, with check-in, the waiting room and walk-ins handled at reception.
- Schedule per doctor and per room
- Check-in and waiting room
- Walk-ins and rescheduling
- Reminders before the appointment
Treatment plans and estimates
Plans in phases, an estimate the patient accepts online, and service packages sold as a whole.
- Plans split into phases
- Estimate with online acceptance
- Service packages
- Linked to the patient record
Payments, VAT and insurance
Clinic payments by doctor and method, invoices with 5% VAT and the insurance claims log.
- Invoices in AED with 5% VAT
- Payments by doctor and method
- Insurance claims log, CSV / XLSX export
- Outstanding amounts per patient
Built for the UAE
Payroll and accounting needs of a clinic operating in the Emirates, not adapted from another country later.
- WPS payroll with the SIF file
- End-of-service gratuity
- Connectors for accredited e-invoicing providers
- Zoho Books, Tally and Wafeq
Patient communication
WhatsApp, requests, reviews and NPS surveys, all linked to the patient record instead of someone’s phone.
- WhatsApp conversations on the record
- Online requests and follow-ups
- Reviews and NPS surveys
- Feedback tickets with deadlines
Reports and automation
Ten ready-made medical reports, plus workflows and tasks that run without someone remembering them.
- Appointments, utilisation, waiting time
- New and returning patients, revenue
- Top services, recalls and stock
- Workflows, follow-ups and tasks
What the application does not do
It records and calculates, it does not decide
We state them explicitly, because the application is used in clinical practice.
- It records, it does not decide. The application holds what the clinician observed and decided. The clinical judgement belongs entirely to them.
- It does not read imaging. Results and reports are attached. There is no PACS viewer or image analysis delivered by default.
- It does not plan surgery. There is no operating theatre scheduling or implant planning. The application is built for outpatient orthopaedics.
- It does not calculate drug doses. Treatments are written by the doctor; we do not take on a function where an error could reach the patient.
Transparency
What to know beforehand
We prefer to be precise from the start, including about the things the application does not do.
- It does not submit data to NABIDH, Malaffi or Riayati on its own. The application is not a connector to the emirate health information exchanges by default. If your licence requires a connection, it is built as a separate integration project.
- Insurance claims are logged, not submitted. The claims log is exported as CSV / XLSX. Direct submission to eClaimLink, Shafafiya or a TPA portal is not part of the standard delivery.
- Integrations run through your own accounts. WhatsApp, payments, e-invoicing: each works with your company’s subscription and keys, not ours.
- Installation requires a server. The application runs on your side. If you have no hosting, we set it up together, but it remains yours.
Video tour · 7 minutes
See Zarina CRM Medical in an orthopaedic clinic
Appointments, the orthopaedic history, examination and special tests, imaging, treatment and payments – on real screens of the Medical demo, with English subtitles.
Where you are today
If the examination lives in a free-text note
The problems below are not hypothetical. They are the reasons clinics look for software.
The test nobody can find
“Knee unstable” — but was Lachman positive, and when?
Each special test is recorded on its own, per visit.
The injection without a batch
A product recall comes in, and nobody knows who received that batch.
Product, dose and batch are recorded in the visit.
The follow-up that slipped
The patient was told to come back in three weeks, and did not.
The check-up date puts them in the recall list.
Licensing model
A lifetime licence, not a monthly subscription
The orthopaedics profile is part of the Medical edition. It is paid once, installed on your side and remains the clinic’s.
- Unlimited users. You do not pay per doctor, nurse or receptionist. The number of accounts does not change the price.
- The platform is activated by module. Choose the package that covers what you use, with unlimited users.
- Prices and packages are published. You will find them on the pricing page, with what each option includes.
- Updates do not lock you in. An existing installation receives new versions without needing a new licence.
Implementation
What you get when you sign the contract
Installation on your server
We install the application on the clinic’s hosting and configure it around the real workflow, not a generic one.
Your tests and products
We load the special tests, injectable products and services your surgeons actually use.
Team training
Reception, assistants and clinicians are trained on their own roles, not on every screen of the application.
Fit
Who it is for and who it is not for
It is for
Orthopaedic and trauma clinics, sports medicine and musculoskeletal practices that want structured examinations and traceable injections, on their own server.
It is for
Clinics combining orthopaedics and physiotherapy, where the referral and the record should be shared.
It is not for
Hospitals needing theatre, inpatient or implant tracking modules. Those are not part of the application.
Security
Where the data lives and who is responsible for it
A clinic’s records are health data. Their place is on the clinic’s server, not with us.
- Installation is on your side. The application runs on the clinic’s server, so patient data does not pass through our infrastructure — and stays in the UAE if your server is there.
- Health data is handled as health data. Sensitive fields are encrypted, and every opening of a chart is written to the access log.
- Access is by role, with a log. Doctors, nurses and reception see only what their role allows, and you can see who opened what.
- Patient data requests are handled in the application. Consents, and requests to access or correct personal data under the UAE PDPL, are recorded on the patient record.
Frequently asked questions
Answers about the orthopaedics profile
Is the orthopaedics profile a separate product?
No. It is a configuration of the Medical edition, with the orthopaedics chart activated. You also get the rest of the Medical edition’s modules.
Which special tests are included?
Lachman, McMurray, Neer and SLR are delivered in the chart. Others can be added with the form builder.
Can I record the batch number of an injection?
Yes. The treatment section records the product, the dose and the batch number.
How are imaging results stored?
X-ray, ultrasound, MRI/CT results and photos are attached to the visit on the clinic’s server.
Can the chart be changed?
Yes. The form builder lets you add sections, fields, scales, lists and calculations yourself, per specialty.
Where is the patient data stored?
On the clinic’s server. The application is self-hosted, so data does not pass through our infrastructure.
How many users can we have?
Unlimited. The licence is not paid per user, so adding clinicians or front-desk staff does not change the price.
How do I see the application before ordering?
Ask for demo access. You receive a personal link to the Medical edition test installation, set to orthopaedics.
Other medical profiles
The same solution, configured for another practice
The Medical CRM is configured by speciality. If you do not work only in orthopaedics, go straight to your own version.
Physiotherapy CRM
VAS, range of motion, the rehabilitation plan and progress at every session.
Polyclinic CRM
Every specialty with its own chart, on one shared patient record.
Neurology CRM
GCS, cranial nerves, MRC power, MMSE and EDSS, with EEG and EMG results.
Family medicine CRM
Vital signs flagged when abnormal, prevention, screening and chronic care.
Medical CRM
The complete solution: patient file, appointments, invoicing and portal, for a practice or clinic.
All specialities
The 23 configured specialities, each with its own form, demo and video tour.
No monthly subscription
Examination, imaging and injections, on the clinic’s server
We install Zarina CRM on your side, configure the orthopaedic chart and train the team. From that moment on, the application is an asset of the clinic, not a monthly expense.