Occlusion
The measures that define the case.
- Angle class
- Overjet and overbite in mm
- Dental midline
- Crossbite
Zarina CRM Medical · orthodontics profile
Software for orthodontic clinics, with the appliance, the current wire and progress in %
Orthodontic treatment lasts years and is reviewed every few weeks. When the current wire and the progress live in the orthodontist’s memory, a missed appointment or a change of doctor costs time. Zarina CRM keeps the orthodontic examination, records, the appliance, the current wire or phase and the progress on the patient’s record, with the signed consent and monthly check-ups recalled. It is installed on the clinic’s own server, with a lifetime licence.
Clinic workflow
From the first examination to debonding, in 6 steps
Every step exists as such in the application, in the order in which the data is entered.
1
Examination
Angle class, overjet and overbite in mm, midline, crossbite, crowding and profile.
2
Records
Imaging, cephalometric analysis, impressions and photos.
3
Habits
Mouth breathing, tongue thrust, thumb sucking and bruxism, as checkboxes.
4
Consent and plan
Appliance, arches and estimated duration; the informed consent is signed.
5
Adjustments
At every visit: the current wire or phase and the progress in %.
6
Check-ups and payments
Monthly check-ups are recalled, and instalments are invoiced.
The orthodontic examination
What the orthodontic chart records
The form measures the malocclusion, so progress can be measured too.
Arches and profile
Space and face, recorded at the start.
- Upper arch crowding
- Lower arch crowding
- Facial profile
- Compared at the end
Records and habits
Everything collected before treatment starts.
- Imaging and cephalometry
- Impressions and photos
- Mouth breathing, tongue thrust
- Thumb sucking, bruxism
The treatment
The appliance, the wire and the progress
Each adjustment visit updates where the treatment is.
Appliance
What is in the patient’s mouth, recorded once and updated.
- Appliance type
- Arches treated
- Estimated duration
- Signed informed consent
Current phase
Where the treatment is today.
- Current wire / phase
- Progress in %
- Recorded per visit
- Visible to every orthodontist
Plan and instalments
Long treatments paid in parts.
- Treatment plan in phases
- Estimate with online acceptance
- Instalments and payments
- Outstanding amount
Follow-up
A two-year treatment needs reliable recalls
- Monthly check-ups are recalled. The next check-up date is set at every visit, and missed appointments appear in the recall list.
- The consent is on the record. Signed before treatment starts, and visible to every orthodontist.
- Photos stay with the case. Initial and progress photos are attached to their visits, on the clinic’s server.
- A signed visit is locked. Visits are saved as drafts and locked once signed. Corrections are added as addenda, with author and date.
The rest of the clinic
What else is included, from the Medical edition
The orthodontics profile is not a separate product. It is a configuration of the Medical edition, so you also get the rest of its modules.
Appointments and front desk
The calendar per doctor and per room, with check-in, the waiting room and walk-ins handled at reception.
- Schedule per doctor and per room
- Check-in and waiting room
- Walk-ins and rescheduling
- Reminders before the appointment
Treatment plans and estimates
Plans in phases, an estimate the patient accepts online, and service packages sold as a whole.
- Plans split into phases
- Estimate with online acceptance
- Service packages
- Linked to the patient record
Payments, VAT and insurance
Clinic payments by doctor and method, invoices with 5% VAT and the insurance claims log.
- Invoices in AED with 5% VAT
- Payments by doctor and method
- Insurance claims log, CSV / XLSX export
- Outstanding amounts per patient
Built for the UAE
Payroll and accounting needs of a clinic operating in the Emirates, not adapted from another country later.
- WPS payroll with the SIF file
- End-of-service gratuity
- Connectors for accredited e-invoicing providers
- Zoho Books, Tally and Wafeq
Patient communication
WhatsApp, requests, reviews and NPS surveys, all linked to the patient record instead of someone’s phone.
- WhatsApp conversations on the record
- Online requests and follow-ups
- Reviews and NPS surveys
- Feedback tickets with deadlines
Reports and automation
Ten ready-made medical reports, plus workflows and tasks that run without someone remembering them.
- Appointments, utilisation, waiting time
- New and returning patients, revenue
- Top services, recalls and stock
- Workflows, follow-ups and tasks
What the application does not do
It records and calculates, it does not decide
We state them explicitly, because the application is used in clinical practice.
- It records, it does not decide. The application holds what the clinician observed and decided. The clinical judgement belongs entirely to them.
- It does not perform cephalometric tracing. The analysis is recorded; tracing software and 3D planning are not part of the application.
- It does not design aligners. There is no aligner planning or lab integration by default.
- It is not an imaging viewer. Radiographs are attached; there is no DICOM viewer.
Transparency
What to know beforehand
We prefer to be precise from the start, including about the things the application does not do.
- It does not submit data to NABIDH, Malaffi or Riayati on its own. The application is not a connector to the emirate health information exchanges by default. If your licence requires a connection, it is built as a separate integration project.
- Insurance claims are logged, not submitted. The claims log is exported as CSV / XLSX. Direct submission to eClaimLink, Shafafiya or a TPA portal is not part of the standard delivery.
- Integrations run through your own accounts. WhatsApp, payments, e-invoicing: each works with your company’s subscription and keys, not ours.
- Installation requires a server. The application runs on your side. If you have no hosting, we set it up together, but it remains yours.
Video tour · 7 minutes
See Zarina CRM Medical in an orthodontic clinic
Appointments, the orthodontic examination, records and habits, the appliance, current wire, progress and payments – on real screens of the Medical demo, with English subtitles.
Where you are today
If the treatment is followed from memory
The problems below are not hypothetical. They are the reasons clinics look for software.
Which wire was it?
The patient comes back after two months and nobody wrote the current wire.
The current wire / phase is recorded at every visit.
The missed adjustment
Treatment stretches by months because check-ups were skipped.
Missed check-ups appear in the recall list.
The unpaid instalment
Payments are tracked in a spreadsheet next to the appointment book.
Instalments and outstanding amounts are on the patient.
Licensing model
A lifetime licence, not a monthly subscription
The orthodontics profile is part of the Medical edition. It is paid once, installed on your side and remains the clinic’s.
- Unlimited users. You do not pay per doctor, nurse or receptionist. The number of accounts does not change the price.
- The platform is activated by module. Choose the package that covers what you use, with unlimited users.
- Prices and packages are published. You will find them on the pricing page, with what each option includes.
- Updates do not lock you in. An existing installation receives new versions without needing a new licence.
Implementation
What you get when you sign the contract
Installation on your server
We install the application on the clinic’s hosting and configure it around the real workflow, not a generic one.
Your appliances and plans
We load your appliance types, phases, consents and instalment plans.
Team training
Reception, assistants and clinicians are trained on their own roles, not on every screen of the application.
Fit
Who it is for and who it is not for
It is for
Orthodontic clinics that want examination, records, appliance and progress on one record, on their own server.
It is for
Dental groups where orthodontics and general dentistry share the same patient.
It is not for
Anyone looking for aligner design or 3D cephalometric software. Those are not part of the application.
Security
Where the data lives and who is responsible for it
A clinic’s records are health data. Their place is on the clinic’s server, not with us.
- Installation is on your side. The application runs on the clinic’s server, so patient data does not pass through our infrastructure — and stays in the UAE if your server is there.
- Health data is handled as health data. Sensitive fields are encrypted, and every opening of a chart is written to the access log.
- Access is by role, with a log. Doctors, nurses and reception see only what their role allows, and you can see who opened what.
- Patient data requests are handled in the application. Consents, and requests to access or correct personal data under the UAE PDPL, are recorded on the patient record.
Frequently asked questions
Answers about the orthodontics profile
Is the orthodontics profile a separate product?
No. It is a configuration of the Medical edition, with the orthodontics chart activated. You also get the rest of the Medical edition’s modules.
Which measurements are recorded?
Angle class, overjet and overbite in mm, dental midline, crossbite, upper and lower crowding and facial profile.
Can I track the current wire and progress?
Yes. Every visit records the current wire or phase and the progress in %.
Is the consent signed in the application?
Yes. The informed consent is part of the orthodontic treatment section.
Can the chart be changed?
Yes. The form builder lets you add sections, fields, scales, lists and calculations yourself, per specialty.
Where is the patient data stored?
On the clinic’s server. The application is self-hosted, so data does not pass through our infrastructure.
How many users can we have?
Unlimited. The licence is not paid per user, so adding clinicians or front-desk staff does not change the price.
How do I see the application before ordering?
Ask for demo access. You receive a personal link to the Medical edition test installation, set to orthodontics.
Other medical profiles
The same solution, configured for another practice
The Medical CRM is configured by speciality. If your clinic also does general dentistry, see the dental version.
Dental CRM
The dental chart, the per-tooth treatment plan and the estimate that comes out of it.
Paediatrics CRM
Growth charts on WHO references and the immunisation schedule with overdue doses calculated.
Polyclinic CRM
Every specialty with its own chart, on one shared patient record.
Aesthetic clinic CRM
Assessment, injection map, signed consent and before / after photos.
Medical CRM
The complete solution: patient file, appointments, invoicing and portal, for a practice or clinic.
All specialities
The 23 configured specialities, each with its own form, demo and video tour.
No monthly subscription
Examination, appliance and progress, on the clinic’s server
We install Zarina CRM on your side, load your appliances and plans and train the team. From that moment on, the application is an asset of the clinic, not a monthly expense.