Goal and history
Where the patient starts, and what was tried before.
- Patient goal
- Weight history
- Previous diets
- Activity level
Zarina CRM Medical · nutrition and dietetics profile
Software for nutrition clinics, with body composition, the meal plan and follow-up weigh-ins
Nutrition results are made between visits, and measured at them. When body composition is a printout from the scale and the meal plan is a PDF sent on WhatsApp, the progress is hard to show and the patient drifts away. Zarina CRM keeps the goal, body composition, the energy requirement, target weight and meal plan on the patient’s record, and recalls them for the next weigh-in. It is installed on the clinic’s own server, with a lifetime licence.
Clinic workflow
From the goal to the next weigh-in, in 6 steps
Every step exists as such in the application, in the order in which the data is entered.
1
Goal
The patient’s goal, weight history and previous diets.
2
History
Food intolerances, allergies, medication and activity level.
3
Body composition
Weight, height, BMI, waist and hip, body fat, muscle mass, water and visceral fat.
4
Requirement
The dietary history and the energy requirement.
5
Plan
Target weight, the meal plan and recommendations.
6
Weigh-in
The next check-up date feeds the recall list for follow-up weigh-ins.
Body composition
What the nutrition chart records
The measures that show progress, recorded the same way every time.
Measurements
The basic anthropometry, with BMI calculated.
- Weight and height
- BMI
- Waist and hip
- Recorded per visit
Composition
What the weight is made of.
- Body fat
- Muscle mass
- Body water
- Visceral fat
The nutrition plan
Energy requirement, target weight and the meal plan
The plan is part of the visit, so the next visit can check it.
Requirement
The number the plan is built on.
- Dietary history
- Energy requirement (kcal)
- Food intolerances
- Allergies
Target and plan
What the patient is working towards.
- Target weight
- Meal plan
- Recommendations
- Physical activity
Packages
Programmes sold as a whole.
- Consultation packages
- Estimate with online acceptance
- Payments
- Outstanding amounts
Follow-up
The weigh-in is a recall, not a hope
- Every measurement stays in its visit. Weight, BMI and composition are a series, so progress can be shown to the patient.
- The next weigh-in is recalled. When it is due, the patient appears in the recall list and can be contacted by WhatsApp or another channel.
- Documents come out of the record. Recommendations and medical letters are issued from the signed visit.
- A signed visit is locked. Visits are saved as drafts and locked once signed. Corrections are added as addenda, with author and date.
The rest of the clinic
What else is included, from the Medical edition
The nutrition profile is not a separate product. It is a configuration of the Medical edition, so you also get the rest of its modules.
Appointments and front desk
The calendar per doctor and per room, with check-in, the waiting room and walk-ins handled at reception.
- Schedule per doctor and per room
- Check-in and waiting room
- Walk-ins and rescheduling
- Reminders before the appointment
Treatment plans and estimates
Plans in phases, an estimate the patient accepts online, and service packages sold as a whole.
- Plans split into phases
- Estimate with online acceptance
- Service packages
- Linked to the patient record
Payments, VAT and insurance
Clinic payments by doctor and method, invoices with 5% VAT and the insurance claims log.
- Invoices in AED with 5% VAT
- Payments by doctor and method
- Insurance claims log, CSV / XLSX export
- Outstanding amounts per patient
Built for the UAE
Payroll and accounting needs of a clinic operating in the Emirates, not adapted from another country later.
- WPS payroll with the SIF file
- End-of-service gratuity
- Connectors for accredited e-invoicing providers
- Zoho Books, Tally and Wafeq
Patient communication
WhatsApp, requests, reviews and NPS surveys, all linked to the patient record instead of someone’s phone.
- WhatsApp conversations on the record
- Online requests and follow-ups
- Reviews and NPS surveys
- Feedback tickets with deadlines
Reports and automation
Ten ready-made medical reports, plus workflows and tasks that run without someone remembering them.
- Appointments, utilisation, waiting time
- New and returning patients, revenue
- Top services, recalls and stock
- Workflows, follow-ups and tasks
What the application does not do
It records and calculates, it does not decide
We state them explicitly, because the application is used in clinical practice.
- It records, it does not decide. The application holds what the clinician observed and decided. The clinical judgement belongs entirely to them.
- It does not generate meal plans automatically. The plan is written by the dietitian. There is no recipe database or automatic plan generator.
- It is not connected to the body composition scale. Values are entered in fields. There is no scale integration by default.
- It does not track food intake daily. There is no food diary app for patients. The application is for the clinic.
Transparency
What to know beforehand
We prefer to be precise from the start, including about the things the application does not do.
- It does not submit data to NABIDH, Malaffi or Riayati on its own. The application is not a connector to the emirate health information exchanges by default. If your licence requires a connection, it is built as a separate integration project.
- Insurance claims are logged, not submitted. The claims log is exported as CSV / XLSX. Direct submission to eClaimLink, Shafafiya or a TPA portal is not part of the standard delivery.
- Integrations run through your own accounts. WhatsApp, payments, e-invoicing: each works with your company’s subscription and keys, not ours.
- Installation requires a server. The application runs on your side. If you have no hosting, we set it up together, but it remains yours.
Video tour · 7 minutes
See Zarina CRM Medical in a nutrition clinic
Appointments, the patient’s goal and history, body composition, energy requirement, target weight, meal plan and payments – on real screens of the Medical demo, with English subtitles.
Where you are today
If progress lives in scale printouts and PDFs
The problems below are not hypothetical. They are the reasons clinics look for software.
The progress nobody can show
Six weigh-ins, six printouts, no curve.
Each measurement stays in its visit, as a series.
The plan sent on WhatsApp
The meal plan is in a chat nobody can find a month later.
The plan is part of the visit, on the record.
The patient who stopped coming
After the third visit, silence.
The next weigh-in date puts them in the recall list.
Licensing model
A lifetime licence, not a monthly subscription
The nutrition profile is part of the Medical edition. It is paid once, installed on your side and remains the clinic’s.
- Unlimited users. You do not pay per doctor, nurse or receptionist. The number of accounts does not change the price.
- The platform is activated by module. Choose the package that covers what you use, with unlimited users.
- Prices and packages are published. You will find them on the pricing page, with what each option includes.
- Updates do not lock you in. An existing installation receives new versions without needing a new licence.
Implementation
What you get when you sign the contract
Installation on your server
We install the application on the clinic’s hosting and configure it around the real workflow, not a generic one.
Your measures and programmes
We adjust the composition fields and the programmes or packages you sell.
Team training
Reception, assistants and clinicians are trained on their own roles, not on every screen of the application.
Fit
Who it is for and who it is not for
It is for
Nutrition and dietitian clinics that want body composition, plans and weigh-ins on one record, on their own server.
It is for
Clinics working with endocrinology or bariatric programmes, where the same patient is followed by several clinicians.
It is not for
Anyone looking for a consumer diet app or recipe generator. Those are not part of the application.
Security
Where the data lives and who is responsible for it
A clinic’s records are health data. Their place is on the clinic’s server, not with us.
- Installation is on your side. The application runs on the clinic’s server, so patient data does not pass through our infrastructure — and stays in the UAE if your server is there.
- Health data is handled as health data. Sensitive fields are encrypted, and every opening of a chart is written to the access log.
- Access is by role, with a log. Doctors, nurses and reception see only what their role allows, and you can see who opened what.
- Patient data requests are handled in the application. Consents, and requests to access or correct personal data under the UAE PDPL, are recorded on the patient record.
Frequently asked questions
Answers about the nutrition profile
Is the nutrition profile a separate product?
No. It is a configuration of the Medical edition, with the nutrition chart activated. You also get the rest of the Medical edition’s modules.
Which body composition values are recorded?
Weight, height, BMI, waist and hip, body fat, muscle mass, body water and visceral fat.
Is the meal plan stored in the record?
Yes, with the energy requirement, target weight and recommendations.
Can I sell programmes?
Yes. Packages, plans and estimates with online acceptance are part of the Medical edition.
Can the chart be changed?
Yes. The form builder lets you add sections, fields, scales, lists and calculations yourself, per specialty.
Where is the patient data stored?
On the clinic’s server. The application is self-hosted, so data does not pass through our infrastructure.
How many users can we have?
Unlimited. The licence is not paid per user, so adding clinicians or front-desk staff does not change the price.
How do I see the application before ordering?
Ask for demo access. You receive a personal link to the Medical edition test installation, set to nutrition and dietetics.
Other medical profiles
The same solution, configured for another practice
The Medical CRM is configured by speciality. If you work with diabetes patients, see the endocrinology version.
Endocrinology & diabetes CRM
Thyroid tests and ultrasound, HbA1c flagged when above target, diabetic foot.
Family medicine CRM
Vital signs flagged when abnormal, prevention, screening and chronic care.
Aesthetic clinic CRM
Assessment, injection map, signed consent and before / after photos.
Polyclinic CRM
Every specialty with its own chart, on one shared patient record.
Medical CRM
The complete solution: patient file, appointments, invoicing and portal, for a practice or clinic.
All specialities
The 23 configured specialities, each with its own form, demo and video tour.
No monthly subscription
Body composition, plans and weigh-ins, on the clinic’s server
We install Zarina CRM on your side, configure your programmes and train the team. From that moment on, the application is an asset of the clinic, not a monthly expense.