CRM software · no subscription · unlimited users

Complete CRM software: leads, quotes, invoicing, inventory and field service, one single platform.

Zarina CRM is a complete CRM application for companies in the United Arab Emirates and Romania: one CRM system that covers leads, quotations, invoicing, inventory, field service, marketing and an AI assistant. It is installed on your company’s own infrastructure, with unlimited users and all data kept entirely on your side.

from $2,900excl. VATone-time payment6-month warranty

CRM demo Pricing Order Video tour

Zarina CRM — dashboard

Lifetime licenceUnlimited usersFast implementationNo recurring subscriptionsDigitalisation and automation

6CRM editions available

28+modules and automations

15interface languages

24years of software development

In short

What is Zarina CRM

Self-hosted CRM software with a lifetime licence and unlimited users, for companies that want full control over their data and their costs.

Zarina CRM is CRM software you install on your company’s own infrastructure: one platform for leads, quotations, invoicing, inventory, field service, marketing and AI-assisted analysis.

CRM software — full control of your data

The application installs on your company’s web hosting, with PHP 8 and MySQL, with no dedicated server and no in-house IT staff required. The database and documents stay entirely under your control.

Lifetime licence, unlimited users, full customisation

You pay once, with no monthly subscription and no per-user fee. Installation, configuration around your workflow and team training are included, with a 6-month technical warranty.

Modular CRM software, built for your industry

7 editions built on the same core — sales, retail and e-commerce, services, construction, medical, real estate — plus more than 28 modules activated separately through a digitally signed licence.

Product sheet — CRM software with no subscriptionZarina CRM · lifetime licence

Payment modelLifetime licence, paid once. No monthly subscription and no per-user fee.
UsersUnlimited, on every package. No fee for new colleagues.
ImplementationInstallation, configuration around your workflow and training, included in the price.
Warranty6-month technical warranty, bug fixing included.
Where it runsYour own hosting, PHP 8 + MySQL. United Arab Emirates and Romania.

See packages and pricing

7 editions, one core

Choose the CRM edition built for your industry

Each edition has the modules, workflows and reports specific to the trade, on top of the same stable platform. Go straight into the demo, with realistic working data.

Sales CRM

For B2B and B2C sales teams: distribution, manufacturing, professional services, IT.

Leads, pipeline, quotations with open tracking
Invoicing, VAT invoices, payment tracking
Client portal and e-signature

See the solution Try the demo

Retail & e-Commerce CRM

Physical and online stores, distribution: website orders flow straight into the CRM.

Products, stock, inventory, category pricing
WooCommerce, Shopify, PrestaShop, Amazon.ae
Shipping labels and couriers, automatic stock deduction

See the solution Try the demo

Services CRM

HVAC, MEP, fire safety, lifts, IT/MSP, cleaning, facility management.

Dispatch board with technicians and map
Field app with signed job sheet and photos
Service contracts, automatic maintenance visits, van stock

See the solution Try the demo

Construction CRM

General contractors, fit-out and renovation companies, installers and specialist trades.

Estimates, progress valuations, handovers
Sites with budgets, stock and field reports
Subcontractors, equipment, procurement

See the solution Try the demo

Medical CRM

Private clinics and practices, any speciality, including veterinary.

360° patient record, consents, treatment plans
Appointments, follow-up reminders, patient portal
Medical stock, reports, dental chart, optics

See the solution Try the demo

Real Estate CRM

Residential and commercial agencies and property developers.

Properties, requirements, automatic matching
Viewings, contracts, transactions, data room
Owner portal, portal publishing, auctions

See the solution Try the demo

Modular platform

CRM software that grows with your company

The core covers daily work — clients, leads, opportunities, roles, reports. On top of it you activate only the modules you need, through a digitally signed licence, at any time after implementation.

Pay only for what you use

More than 28 shared modules and the modules specific to each edition are activated individually. Your installation does not include modules you do not use.

Add modules at any time

A new module is activated without reinstalling and without migrating data. The platform stays the same; only its capabilities grow.

Built for your industry

7 editions built from the same core, each with the workflows, documents and reports of its trade.

See all modules Configure your package

Benefits

What your company gains

Automation, digitalisation and artificial intelligence applied to your company’s real processes, with a measurable effect on daily work.

Automation applied to real processes

Leads are captured automatically from forms, campaigns and WhatsApp, quotations go out without manual work, maintenance visits are generated from the service contract, and invoices are issued without re-entering data. Repetitive work drops significantly.

Applied artificial intelligence

The built-in assistant — Claude, ChatGPT or Gemini, your choice — drafts quotations and emails, summarises conversations, ranks leads by likelihood to close and draws conclusions from reports.

Fully digital, no paperwork

Estimates, e-signed contracts, field job sheets with photos and the client’s signature, documents generated from templates. Everything is archived on the client record and can be found instantly.

Resource optimisation

Map-based dispatch, time tracking per project, van and warehouse stock, departmental budgets. See exactly how much time and how many resources each team and each job consumes.

Decisions based on data, not gut feeling

Real-time dashboard, dozens of reports, scheduled email reports and KPIs per agent, per product and per lead source. Management and operations work from the same data.

Control and security

Data stays on your company’s infrastructure, with roles and permissions per module, two-factor authentication, an audit log and your own backups. Compliance with the UAE PDPL does not depend on an external vendor’s policies.

Scale at no extra cost

Add users, branches or business lines without increasing licence costs: the number of accounts is unlimited, and the platform supports multi-location and multi-language setups.

Works with the tools you already use

Online stores, couriers, Stripe and PayPal, Google Calendar, Outlook Calendar, Brevo, WhatsApp, Zapier and Make. The CRM becomes the centre of your company’s digital ecosystem, not an isolated system.

Continuous innovation

The platform receives new versions regularly, and updates reach every active installation. New features become available in your installation too, with no upgrade fee.

The sales flow

From first contact to payment

The same five stages, whatever the edition. Every step happens automatically, logged on the client record and without re-entering data.

Contact

Leads are captured automatically from website forms, Facebook Lead Ads, WhatsApp or CSV import and go straight into the pipeline, with their source and owner attached.

Quotation

The quotation is generated from your product catalogue, sent as a PDF or as a web page, and you see when it is opened, so you follow up at the right time.

Contract

The contract is e-signed by both parties, and proof of signing is archived automatically on the client record.

Invoicing

The proforma and the tax invoice are issued from the same record, in AED or any currency, with VAT calculated per line and ready for your e-invoicing service provider.

Payment and loyalty

Payments are reconciled automatically, and the client enters loyalty campaigns, review requests and scheduled follow-ups.

Connected ecosystem

Integrations and automations in the CRM application

Online stores and UAE marketplaces, couriers, payments, UAE e-invoicing, communication and productivity — no separately paid connectors and no extra development. Enter your company’s account details and the connection is live.

WooCommerce

Shopify

PrestaShop

Trendyol

Amazon.ae

noon

Aramex

Emirates Post

Stripe

PayPal

Wafeq

Zoho Books

ClearTax

TallyPrime

Pagero

WhatsApp

Messenger

Instagram

Facebook Lead Ads

Zadarma

3CX

Brevo

Google Calendar

Outlook Calendar

Google Sheets

Google Forms

Google Ads

Zoom

Google Meet

Zapier

Make

Claude

ChatGPT

Gemini

International shipments in Europe: the GLS and DPD connectors stay available for customers who also ship outside the Gulf.

Discover all modules

Video tour

See the CRM system in action, before any conversation

A recorded walkthrough of the platform: how a lead comes in, how a quotation is built, how the invoice is issued and what the administrator sees in reports. No form and no appointment needed.

Watch the tour CRM demo

Security and compliance

Where the data lives and who is responsible for it

On-premise CRM software raises a fair question for any decision-maker: who steps in if something goes wrong on the company’s server. The answer is written down, not implied.

Your data goes nowhereThe CRM application runs on your company’s server or hosting. No third-party processor stores your client base, and your company remains the sole data controller under the UAE PDPL and the GDPR.

Role-based accessEach user gets permissions per module and per action. An agent sees their own portfolio, the administrator sees everything, and accounts are disabled when people leave.

Backups under your controlBackup and retention policy stays with your company, on your own infrastructure. It does not depend on a cloud vendor’s retention rules and is not lost when a subscription ends.

Warranty and supportA 6-month technical warranty is included in the price, with remote intervention on your company’s server at the administrator’s request. Ongoing maintenance afterwards is optional.

Why Zarina CRM?

CRM software is an asset, not a recurring expense

The CRM software remains an asset of your company, on your own server or hosting, and does not depend on someone else’s pricing decisions.

A fixed cost, for good

You pay once. There are no annual subscription increases, and every new colleague costs nothing extra. Your software budget becomes predictable for the long term.

Your data stays with you

The application runs on your company’s hosting. No information about clients, prices or margins reaches an external vendor’s servers — especially useful for clinics, law firms and companies handling sensitive data.

It adapts to your workflow

Your processes do not change to fit the software. Fields, stages, documents and reports are configured around your process, and specific developments can be made at any time directly on your installation.

Implementation in 48 hours

Installation, configuration around your workflow and team training, included in the price. With a standard configuration you start in two days; with process customisation, within 14 working days.

6-month warranty

Any bug or functional inconsistency is fixed free of charge for 6 months after delivery, at every price tier.

Support from the people who built it

You talk directly to the team that developed the application, not to a generic support centre. The interface, documentation and training are in English — plus 14 more languages for international teams.

Side by side

Lifetime licence vs monthly subscription

The same features, two completely different economic models. The detailed three-year calculation is on the pricing page.

Zarina CRMCRM software with a lifetime licence

Payment modelOnce, lifetime licence
UsersUnlimited, included in the licence
Data locationYour own hosting, under your company’s control
CustomisationUnlimited changes, directly on your installation
Price riskNone: the price you paid is final
If you stop working with usThe application and data keep working

CloudCRM on a monthly subscription

Payment modelRecurring monthly subscription, indefinitely
UsersCharged per seat, cost grows with the team
Data locationExternal servers, under the vendor’s jurisdiction
CustomisationLimited to what the platform allows
Price riskIncreases decided unilaterally by the vendor
If you stop working with themAccess to the application ends with the subscription

See the three-year calculation

Comparison

Zarina CRM vs the other options on the market

Three directions a company looking for CRM software usually weighs: a lifetime licence installed on its own servers, a monthly cloud subscription, or building from scratch.

Our solution

Zarina CRMLifetime licence, installed on your side

Cost model: One-time payment, no mandatory monthly costs

Users: Unlimited, no effect on price

Where data lives: On your company’s server or hosting

Time to go live: Days, with installation, configuration and training included

Customisation: Your own modules and fields, adapted to your industry

Vendor lock-in: Minimal: the application stays installed after maintenance expires

Cloud CRMMonthly subscription per user

Cost model: Monthly subscription per user, indefinitely

Users: Cost rises with every employee added

Where data lives: On the vendor’s infrastructure, often outside the country

Time to go live: Quick to start, slow to adapt to the real workflow

Customisation: Limited to what the vendor allows

Vendor lock-in: Total: access stops if the subscription is unpaid

Building from scratchAn application written specifically for the company

Cost model: Project budget, then a permanent cost of maintaining the code

Users: Unlimited, but every feature has a development cost

Where data lives: Wherever the company decides

Time to go live: Months until the first usable version

Customisation: Total, with a budget to match

Vendor lock-in: High, on the team that wrote the code

Warranty and implementation

What happens after you place the order

A CRM for small and medium-sized businesses should not be bought on blind trust. These are commitments written into the contract, not presentation promises.

Installation and training includedInstallation on your company’s server, initial configuration and team training are included in the price. A standard implementation is quick, and with customisation around your workflow it fits within 14 working days at most.

6-month warrantyThe technical warranty covers fixing functional bugs in the application at no extra cost. It is not conditional on a maintenance subscription.

Data import includedClients, products and history from the software you use today are imported during implementation at no extra cost. You provide the export; we take care of the rest.

Case studies

What actually changed in these companies

Three implementations from different industries, described by what was done before and what happens now in the CRM application.

EventsHighLife Events SRL

Before: Thousands of attendees, corporate partners and sponsors tracked in separate files, with payments checked by hand before every conference.

In Zarina CRM: One pipeline for attendees, partners and sponsors, with payments monitored in the platform and access granted automatically once payment is confirmed.

Sorana AmuntenceiProject coordinator

ConstructionPavMar Beton SRL

Before: Teams coordinated across several sites at once, with execution times and proof of work gathered from chats and paper.

In Zarina CRM: Work assigned as tasks on a Gantt chart, real production times tracked on site, and reports and proof attached directly to the project record.

Marian MilcuManaging director

MedicalClinica Lauderma

Before: Patient records holding sensitive data, and doctors’ schedules kept separately from patient records.

In Zarina CRM: The platform installed on the clinic’s own server, with patient records kept entirely in-house and doctors’ appointments managed in the same application.

Dr Laura Gheuca SolovastruSenior consultant dermatologist

Clients in Romania

Companies that work in Zarina CRM every day

More than 18 companies in Romania and abroad use the platform in production, from hospitality and healthcare to construction and retail. Reviews are translated from Romanian.

★★★★★

Zarina CRM changed the way we manage leads and quotations. We have a clear view of every stage, and the reports let us decide quickly.

Paul RusuGeneral Manager · Magnum Heating SRL, Bucharest

★★★★★

For a dermatology clinic, the confidentiality of patient records is the absolute priority. Running on our own private server gives us complete confidence in our data.

Dr Laura Gheuca SolovastruSenior consultant dermatologist · Clinica Lauderma, Iași

★★★★★

With the Task Management module we assign work on our sites, track material consumption and keep the job history on the client record.

Marian MilcuManaging director · Pavmar Beton SRL, Ilfov

★★★★★

Automatic import of website orders works flawlessly, with low-stock alerts and invoice data sent on to the national e-invoicing system.

Andrei IekelGeneral manager · Le Roi Du Caviar, Iași

★★★★★

Keeping case files on the firm’s own infrastructure was the main argument for protecting professional secrecy.

Robert AmuntenceiPrincipal lawyer · Cabinet Avocat Amuntencei, Iași

★★★★★

In real estate, how fast you match requests with active listings decides success. The application let us get rid of fragmented Excel files and gives agents a clear visual view in a Kanban pipeline.

Daniel ArnautuGeneral Manager · Arpa Imob SRL

★★★★★

Zarina CRM organised our medical conference management workflows down to the last detail. We centralise thousands of attendees, corporate partners and sponsors in a clean pipeline, monitoring payments and granting access automatically.

Sorana AmuntenceiProject Coordinator · HighLife Events SRL, Iași

★★★★★

In our premium butcher’s shop in Belgium, traceability of special one-off orders from restaurants is essential. Inventory management gives us complete clarity over daily deliveries.

Stefan StreinuFounder & Master Butcher · Meat Me Up (Belgium)

★★★★★

Our tyre hotel service is integrated with the inventory catalogue. Automatic reminders help us call customers proactively at the change of season, fully optimising the workshop schedule.

Cristian ColotinFounder · Moldo Garage SRL

★★★★★

The unified ticketing and support system streamlined booking confirmations. We have solid cash-flow trend reports and monitor staff schedules without paying recurring per-user fees.

Borgovan MarianCEO · Bucovina Resort SRL

All reviews

CRM implementations

Companies that have trusted Zarina CRM

Metod Sistem

SICC Project Services

Lapis Residence

Onyx Residence

Iași Clinical Hospital of Pulmonology

Regional Office for Cross-Border Cooperation

Arpa Imobiliare

Rubin Capital

Hotel Palas Grand View

Grey Boutique Hotel Palas

Bucovina Resort and Spa - Zarina CRM client

Bucovina Resort & Spa

HighLife Events

PavMar Beton

Clinica Lauderma

Axa Traduceri

AFQ Accounting

Moldo Garage

Zuzu Land

Ziarul Unirea

Meat Me Up Belgium

Joues et Croquettes Belgium

Implementation anywhere

CRM implementation anywhere in the UAE

We set up the CRM application directly on your company’s hosting, in any emirate, with technical assistance and operational training delivered remotely. The same process runs our active installations in Romania and the EU.

DubaiAbu DhabiSharjahAjmanRas Al KhaimahFujairahUmm Al QuwainAl AinJebel AliDubai Silicon OasisBusiness BayDIFCDubai Internet CityJLTKhalifa CityMussafahKhor FakkanKalba

Transparency

Who Zarina CRM is not right for

A CRM system installed on your own infrastructure is not the right answer for every company. The situations below are worth clarifying before you ask for a quote.

Companies that do not want their own server or hostingThe CRM application is installed on your company’s infrastructure. For a business that refuses any form of technical administration, a cloud subscription remains the more convenient option.
Businesses with one or two usersWith fewer than three people working in the application every day, a lifetime licence is hard to pay back. A simple record-keeping tool is enough in that case.
Full accounting needsThe platform issues VAT invoices and their data, but it does not replace your accounting software and does not prepare VAT or corporate tax returns.
Complex manufacturing with capacity planningZarina CRM covers inventory, orders and field service. Production planning across lines and capacities needs a dedicated system.

Frequently asked questions

What people ask before deciding

How much does a CRM with no monthly subscription cost?

Zarina CRM is paid once, as a lifetime licence: there is no monthly subscription and no per-user fee, however many users you add. The packages and the module configurator, with exact prices in USD, are on the pricing page.

What does it mean that the software is installed on my hosting?

The application is installed on your company’s web hosting, just like a website. The database and files stay there, under your company’s control, and you access it from a browser or a phone. You do not need a dedicated server or in-house IT staff.

How many users can I add?

As many as you like. The licence does not limit the number of accounts and there is no per-user fee, so you can give access to your whole team, including external collaborators, with different roles and permissions.

How long does implementation take?

With a standard configuration, 48 hours from receiving access to your hosting. If workflows, documents and reports need to be adapted to your process, implementation takes up to 14 working days. In both cases it is included in the price, together with team training.

What if I need a feature that does not exist?

We build it on your installation. Because you own the licence and the code runs on your side, we can add specific modules, reports or integrations without you depending on an external vendor’s roadmap.

Can I import my current database?

Yes. Clients, leads, partners, products, suppliers and equipment are imported from CSV or Excel, with automatic column mapping and a check before saving. A wrong import can be rolled back within 30 days.

Is Zarina CRM ready for UAE e-invoicing?

The UAE e-invoicing system runs over the Peppol network, with invoices exchanged through an Accredited Service Provider (ASP) and reported to the FTA. Zarina CRM issues the VAT invoice and its structured data; transmission goes through the ASP you appoint. The rollout is phased from 2026 onwards, starting with larger businesses.

What does the warranty include?

A 6-month technical warranty from delivery: we fix bugs and functional inconsistencies free of charge. The warranty does not cover new modules, automations or additional development, which are contracted separately.

How does the AI assistant work?

You choose the provider — Claude, ChatGPT or Gemini — and enter your own API key, which stays encrypted in your company’s installation. The assistant drafts emails and quotations, summarises conversations and suggests next steps. You pay for AI usage directly to the provider you choose.

Can I try the application before buying?

Yes, there is a public demo for each edition, with realistic working data and every module active. No card and no sign-up needed. If you like, we can also give you a guided walkthrough based on your company’s workflow.

Product sheet

Get the complete product sheet by email

A six-page document with everything you need to know before a sales conversation. No obligation and no sales call.

The platform core and the 13 module packages, with what each one contains
The features and modules of the edition you choose, plus available integrations
Full pricing and what it includes: installation, training, data import, warranty
The native integrations available and the situations where the platform is not a good fit

No monthly subscription

Take control of your operations, once

We install Zarina CRM on your hosting, configure it around your own workflow and train your team. From that moment on, the application is an asset of your company, not a recurring expense.

Order Zarina CRM Explore the demo